BlackRock
Vice President / Director - Aladdin Client Engagement - Value Delivery for Private Markets
About this role
BlackRock’s Aladdin Business supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin®), which is utilized by executives, portfolio management, risk management and operations teams. The Aladdin Business provides strategic advisory and enterprise investment system services for our clients. eFront® is our Private Markets suite of tools purpose built for teams investing in alternatives asset classes. Our diverse private markets client base is made up of external institutional asset managers, pensions, insurance companies, general partners, asset servicers and governments around the world. Aladdin is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money.
Aladdin Client Engagement (ACE) is part of the Aladdin Business focused on maximizing the value of the Aladdin platform through engagement, education and working closely with clients to be their trusted consultant, problem solver, and business partner.
Role Overview
The role of Value Delivery Private Markets is to be a driving force to evolve our organisation and is responsible for defining, building, and scaling BlackRock’s Private Markets value delivery proposition across Aladdin and eFront platform and data services.
This role partners with Aladdin’s largest and most complex Whole Portfolio and Private Markets clients and internal partner teams to deliver an optimized end-to-end client experience, driving measurable value realization, strong commercial outcomes, and proactive churn mitigation.
Operating as a senior consulting and advisory leader, the Vice President/Director shapes how ACE engages Private Markets clients postimplementation — moving from delivery execution to strategic advisory, operating model optimization, and renewal led value realization. The role will also work with global leadership to buildout a global Private Markets Value Delivery team across EMEA, AMRS and APAC.
Key Responsibilities
Global Value Delivery Proposition
Define and own the ACE Value Delivery proposition for Private Markets & Whole Portfolio
Set standards for client engagement models, value articulation, success metrics, and executive reporting
Ensure Value Delivery is scalable, consistent, and tightly aligned to commercial outcomes
Team Leadership & Capability Build
Build, lead, and scale an EMEA Private Markets and Whole Portfolio Value Delivery team
Define role profiles, capability expectations, and career paths
Coach senior team members to operate as consultants and strategic partners, not delivery executors
Client Advisory & Value Realization
Act as a trusted advisor to senior client stakeholders (CIO, COO, CTO, Heads of Alternatives / Operations)
Lead executive level conversations focused on operating model optimization and strategic use of Aladdin and eFront
Translate client objectives into clear value hypotheses, delivery roadmaps, and measurable outcomes
End to End Private Markets Scope
Own value delivery across the full Private Markets value chain, including:
Pre-investment and capital formation
Investment execution and portfolio management
Valuation, reporting, and post investment optimization
Drive Whole Portfolio integration, connecting Private Markets with Public Markets, Risk, Accounting, and Operations
Cross‑Functional Leadership & Execution
Lead complex, cross‑functional initiatives, coordinating product, implementation, sales, and engineering teams to deliver client outcomes
Represent the voice of the client in internal prioritization discussions, ensuring feedback is clearly articulated, tracked, and closed through delivery
Partner with ACE Strategic Relationship Management and Sales Leadership on renewals, expansions, and upsell opportunities grounded in demonstrated value realization
Commercial Accountability & Churn Mitigation
Own retention, renewal readiness, and churn risk mitigation for Private Markets clients in scope
Partner closely with Sales and Strategic Relationship Management to link Value Delivery to renewals and commercial growth
Identify whitespace and growth opportunities grounded in demonstrated value realization
Experience & Profile
Required
Demonstrable experience in financial services, consulting, fintech, or investment operations
Deep expertise in Private Markets and the end to end investment lifecycle
Proven senior client facing experience with executive stakeholders
Demonstrated ability to build teams and scale global propositions
Strong commercial judgment and executive communication skills
Preferred
Experience with Aladdin, eFront, or Private Markets technology platforms
Exposure to enterprise renewals, commercial negotiations, or growth strategies
Professional qualifications (CFA, CAIA, FRM, CIMA) a plus
Experience working with large institutional asset managers, insurers, pensions, or alternative investment firms
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Top Skills
BlackRock London, England Office
Drapers Gardens, 12 Throgmorton Avenue, London, United Kingdom, United Kingdom, EC2N 2DL
