The role involves managing office operations, ensuring efficient workflow, and supporting administrative tasks. It may also include coordinating office supplies and scheduling meetings.
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The Office Manager is responsible for overseeing daily office operations, managing administrative staff, ensuring efficiency in operations, and maintaining office supplies. They will also coordinate office activities, support management in various tasks, and contribute to a positive work environment.
Fintech • Machine Learning • Payments • Software • Financial Services
The Principal Operational Delivery Lead will oversee the Complaints department, drive departmental enhancements, implement new initiatives, and manage relationships with stakeholders to ensure effective service delivery and compliance with industry standards. They will lead, coach, and develop their teams, focusing on performance against KPIs and fostering a customer-oriented culture.
Fintech • Machine Learning • Payments • Software • Financial Services
The Principal Operational Delivery Lead will lead a team in the Fraud department to implement continuous improvements and enhance customer experiences. This role involves engaging with stakeholders, overseeing fraud investigations, and driving strategic initiatives to prevent fraud losses while managing team performance against KPIs.
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