Octopus Energy has exciting opportunities to join our field team as an Energy Helper. We’re changing the landscape of traditional field sales and marketing and re-inventing customer interactions. We're focused on making energy greener and better, for everyone. We put our customers first and are looking for amazing people to help us do that!
At Octopus, we’re reinventing face-to-face interactions by using better customer data, our Kraken Technologies platform, and targeted local marketing to create more engaging conversations. As a Venue Sales Ambassador, you’ll directly engage with customers to promote our energy tariffs and low-carbon technologies, like solar panels, heat pumps, and electric vehicles, while showcasing the best of Octopus Energy!
This role is field-based, working at a variety of venues across the South of England. You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy!
What you'll do
- As a Venue Sales Ambassador, you will directly engage with customers on a face to face basis, to promote our energy tariffs and low carbon technologies, such as solar panels, heat pumps and electric vehicles.
- This role is field-based, working at a variety of venues across your region.
- You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy!In your day-to-day, you will ensure every customer we welcome to Octopus Energy is given excellent customer service; we value honesty, transparency and integrity with our field sales teams.
- This is primarily a face-to-face role within venues, however, during certain times of the year, there will be an expectation for door-to-door knocking and other activities to reach more potential customers.
- We operate in busy shopping centres and supermarkets; accordingly, weekends and late shifts would be a regular occurrence in this role.
What you'll need
- No sales experience is necessary, we will help you with that! But if you love engaging and exciting customers, have plenty of confidence and enjoy delivering excellent customer service, we want to hear from you!
- Experience in a customer centric setting where you have come up with quick and effective customer solutions
- The ability to work collaboratively with your team in order to influence and inspire
- Clear communicator with a focus on listening and attention to detail
- Honest, focused, and committed to delivering the highest levels of customer service
- Experience of working both in a team and on your own.
- A driving license in order to travel to all our different venues situated across the locations
Why else you'll love it here
- £26,300 salary per year + generous commission scheme
- Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
- Visit our UK perks hub - Octopus Employee Benefits
If this sounds like you and you want to know more, apply now to have a further conversation with someone in our team! If you don't have a CV to hand then that's also fine... please attach a short message as your CV just telling us a bit more about you and why you're interested in a career at Octopus Energy!
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
What We Do
We’re not your typical energy company. We want to change energy for the better by making it greener, smarter, and more affordable for everyone. Not only are we one of the biggest generators of renewable energy in the UK, we’re also one of the top-rated energy suppliers.
