UX Design Consultant

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

What will you be doing?

What will you bring?

Unum is a leading provider of employee benefits, and we’re growing fast. To support that growth, we’re expanding our marketing capabilities and sharpening our focus on segmentation, personalisation, and customer experience.

If you’re passionate about using insight to develop and deliver highly targeted, personalised marketing activity that achieves real results, you’ll thrive in our fast moving, performance-led environment. We’re looking for people who are curious, adaptable and bring positive energy to their work. If you’re excited by ambitious goals, open to learning quickly and enjoy collaborating with a team that moves at pace, you’ll fit right in.

We’re looking for a UX Design Consultant to spearhead the development of outstanding user experiences. This is a hands‑on role focused on practical delivery, requiring strong UX expertise, analytical ability, and a user‑centred approach.

Key Responsibilities:

•    Lead the end‑to‑end UX design process, collaborating closely with cross-functional teams to define user needs and convert them into actionable design solutions.
•    Conduct user research, develop personas and map user journeys.
•    Design and prototype high-fidelity wireframes and interactive prototypes using tools such as Figma.
•    Plan and oversee usability testing sessions.
•    Champion accessibility and ensure compliance with industry standards.
•    Optimise user journeys by analysing behaviour patterns and conversion paths.
•    Collaborate with marketing teams to align content and design.

Skills & Experience:

•    Proven experience in UX design with a strong portfolio.
•    Strong research capability.
•    Proficiency in tools such as Figma.
•    Ability to interpret data and translate findings into UX enhancements.
•    Knowledge of accessibility standards (e.g. WCAG AA).
•    Strong communication skills.

If you’re ready to make an impact, grow quickly and be part of something genuinely transformative, we’d love to hear from you.

The successful candidate can expect: 
•    Generous Bonus 
•    Healthcare Cash plan Level 1 Funded
•    DC pension scheme 
•    Life, medical and income Insurance 
•    Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 
•    27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) 
•    Salary sacrifice electric car scheme with on site charging facilities.  
•    Free Shuttle Bus from Dorking Train Station

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Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

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