Job Profile Summary
Be an active / proactive member in the Natural Resources Underwriting team as part of the Energy Division, underwriting Upstream and Midstream business and developing / maintaining business relationships with brokers and clients (as well as within Chaucer) to help the team deliver on their business plans.
Job Description
- Assist in the review of new and renewal risks including slip analyses, perform model-based rating and benchmarking as well as rate change analysis, and undertake premium monitoring
- Assist in aggregation analysis in conjunction with the underwriters and/or modelling/aggregation team as appropriate, including Natural Catastrophe pricing
- Monitor risks written and that are due for renewal by preparing and updating renewal lists, analyse brokers’ pipeline reports and liaise with the underwriting team to develop effective business production targets
- Ensure prospects logged in underwriting database and followed up
- Prepare reports and statistical information as required by the underwriters
- Assist with the developments and enhancements of underwriting systems where applicable, e.g. new and/or enhanced benchmarking models, etc.
- Liaise with other business areas within Chaucer as required, including credit control, claims, internal risk review, actuarial function and compliance etc.
- Liaise with Underwriting Operations team as may be required
- Monitor PPL / e-placement platforms and liaise with underwriting team
- Provide general assistance to underwriting team as may be required
Regulatory Responsibilities
- Manage the relationships with Customers, Agents and Service Providers:
- Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction;
- Foster positive relationships with Customers and attain an understanding of their needs;
- Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and,
- Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers.
- Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded
- Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals
Skills and Competencies
- Lloyd’s experience
- Microsoft Office, Excel - Intermediate
- Analytical
- Flexible and adaptable
- Excellent organisational skills
- Team player
- Effective communication skills at all levels
Education
- ACII or working towards
ABOUT US
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.
Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.
We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
Chaucer Group London, England Office
London, United Kingdom
