We’re looking for an experienced General Manager who enjoys leading teams, shaping strategy, and building strong customer relationships. In this role, you’ll have end-to-end responsibility for a key UK Tier-1 operator account, supporting sustainable business growth while delivering value for customers.
You’ll work across sales, pre-sales, delivery, and support teams, helping align efforts to deliver high-quality outcomes and strengthen long-term partnerships.
- Lead a cross-functional team (sales, pre-sales, delivery, and support) to define and execute go-to-market strategies
- Oversee the full sales lifecycle—from opportunity identification through to delivery—ensuring alignment and smooth execution
- Collaborate closely with internal teams to meet customer needs and deliver successful outcomes
- Build and maintain strong relationships with customer stakeholders, including senior leadership
- Support performance tracking by monitoring key metrics and identifying opportunities for improvement
- Contribute to account planning, including resource alignment and coverage strategies
- Foster an inclusive, engaged, and high-performing team environment through open communication and feedback
- Explore market trends and identify opportunities for growth and innovation
- Experience in leadership roles, ideally within telecommunications or a related industry
- Background in areas such as Radio, Software, IP/Optics, or Core networkS
- Understanding of sales processes and working in cross-functional environments
- Strong communication and relationship-building skills
- Ability to balance strategic thinking with day-to-day execution
Nice to have
- Experience working with communications service providers (CSPs)
- Familiarity with the UK telecom market and its dynamics
- Experience shaping strategy for large or complex accounts
Why consider this role?
- Opportunity to work on a high-impact, strategic account
- Exposure to cross-functional collaboration at scale
- A role that blends leadership, strategy, and customer engagement
- A chance to influence business outcomes while supporting team growth
If you enjoy working in a collaborative environment and want to play a key role in driving customer success and business growth, this could be a great next step.
About Us
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
