Location: UK (Remote) | Full-Time Contractor (40 hours per week)
About Crunchafi
Crunchafi is a US-based, fully remote SaaS company revolutionizing the world of accounting with easy-to-use solutions designed to simplify complex financial data management. Our products empower accounting firms and financial professionals by streamlining lease accounting and data extraction, helping them deliver strategic value faster and more efficiently. Trusted by over 750 firms and more than 27,000 companies, Crunchafi combines cutting-edge technology with expert support to power the future of accounting.
Our Team
Crunchafi is made up of passionate, forward-thinking professionals committed to transforming the accounting industry. Our team is dedicated to providing innovative solutions that simplify accounting processes and provide actionable financial insights. We value collaboration, creativity, humor, and a shared vision of improving the accounting profession through technology.
Are you tired of working at an accounting firm or closing month end?
Are you an accounting professional who enjoys the technical side of the profession but is ready to step beyond the traditional accounting positions? Do you enjoy solving problems, working with people, and helping firms navigate complex accounting standards using modern technology?
At Crunchafi, we are looking for someone who wants to apply their accounting expertise in a more dynamic and client-focused environment. This role is ideal for someone who understands the pressures of practice or industry accounting and is excited by the opportunity to use their knowledge to support, educate, and influence how firms adopt lease accounting technology.
About the Role
As an Accounting Manager within our Support & Education team, you will play a key role in helping accounting firms and their clients successfully implement and maintain compliance with lease accounting standards. You will work closely with clients to provide technical guidance, deliver training, and help shape scalable solutions that improve adoption and user experience.
This is a fast-paced, collaborative role that combines technical accounting, client interaction, and software innovation.
Key Responsibilities
- Deliver engaging software demonstrations to prospective accounting firms
- Support accounting firms and their clients through onboarding, training, and ongoing support
- Provide prompt, professional, and personable service through our support ticketing system
- Take ownership of client issues from identification through to resolution
- Collaborate with Product Management to communicate client feedback and support future product improvements
- Drive client success and adoption by delivering a high-quality support experience
- Respond to technical accounting queries in writing and via client meetings
- Provide clear and practical guidance on lease accounting requirements
- Identify opportunities to improve internal processes and client workflows
- Assist in developing Knowledge Base content, particularly relating to FRS 102
- Deliver training sessions to software users
- Collaborate closely with the Accounting Support & Education team
Required Skills & Competencies
- Excellent written and verbal communication skills
- Strong attention to detail and organizational ability
- Ability to manage multiple priorities in a fast-moving environment
- Solid understanding of accounting principles
- Knowledge of, or willingness to develop expertise in, FRS 102 Section 20 and IFRS 16
- Strong client-focused mindset with a proactive and solutions-driven approach
- Confidence working with and learning new software applications
Preferred Qualifications & Experience
- 3–7 years of experience working with clients in a B2B environment
- Bachelor’s degree in Accounting, Business, or a related field, or Chartered Accountant qualification
- Experience working in a fully remote environment
Why Join Crunchafi?
This is an opportunity to step into a role where your accounting knowledge has a broader impact. You will help firms navigate regulatory change, contribute to product development, and work in a collaborative and forward-thinking environment that values professional growth and innovation.
If you are looking to use your accounting expertise in a role that is both technical and people-focused, this could be an excellent next step in your career.
