Travel Program Manager

We are looking for Travel Program Manager to join our team in London or Barcelona.

As a Corporate Travel Program Manager, you will play a vital role in ensuring smooth and efficient travel arrangements for our colleagues globally. You'll be responsible for overseeing all aspects of corporate travel, including policy adherence, cost control, vendor negotiations, and implementing streamlined booking processes. Your expertise will be crucial in optimizing travel programs to enhance efficiency and generate savings for our organization.

Joining our team as a Corporate Travel Program Manager, offers a unique opportunity in the dynamic field of corporate travel management. If you are a strategic thinker with a passion for optimizing travel programs and delivering exceptional service to clients, we invite you to apply and become a key contributor to our organization's success.

About You – experience, education, skills, and accomplishments

• At least 5 years proven experience in corporate travel management, with a strong understanding of travel industry trends, technologies, and best practices.
• Proficiency in travel management software and online booking tools.
• Strong analytical skills with the ability to interpret data and make strategic recommendations.
• Knowledge of travel risk management protocols and emergency response procedures.

It would be great if you also had . . .

• Excellent negotiation skills and the ability to build and maintain relationships with travel vendors.

• Exceptional communication and interpersonal skills, with the ability to interact effectively with clients, vendors, and internal stakeholders.
• Detail-oriented and highly organized, with the ability to multitask and prioritize tasks in a fast-paced environment.
• Certifications such as Certified Corporate Travel Executive (CCTE) or Certified Travel Manager (CTM) are a plus.
• Travel Agency experience would be valuable.

What will you be doing in this role? 

• Policy Compliance: Develop, update, and enforce corporate travel policies to ensure compliance with company guidelines and industry regulations.
• Cost Management: Strategically manage travel budgets, negotiate competitive rates with airlines, hotels, and other service providers to minimize expenses while maintaining quality standards.
• RFP Negotiation: Build and maintain relationships with travel vendors, negotiate contracts, and secure favorable terms and pricing for corporate travel services as our business needs change.
• Data Analytics: Utilize data analytics tools to analyze travel data, identify trends, and make data-driven decisions to optimize travel programs for cost savings and efficiency improvements.
• Travel Risk Management: Monitor and enforce our travel risk management strategies to ensure the safety and security of employees during business travel, including monitoring travel advisories and providing assistance during emergencies.
• Colleague Relations: Serve as the primary point of contact for colleagues regarding travel-related inquiries, ensuring exceptional customer service and satisfaction.
• Team Collaboration: Collaborate with internal departments, including finance, human resources, and executive leadership, to align travel initiatives with business objectives and priorities.

About the Team

• You’ll be reporting to the Senior Manager, Travel & Expense based in US and join an international and diverse team.
• The team culture is dynamic, creative, and supportive – excellence, integrity, and care are in our DNA.
• You’ll have 40 annual paid hours of volunteering time and the chance of being part of an active volunteering community which promotes diversity and inclusion across the business.

Hours of Work

This is a permanent full-time position. Based out of our London office on a hybrid basis, 2 days per week in the office.

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.