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TourAxis

Travel Product Developer

Reposted 24 Days Ago
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Hybrid
London, Greater London, England, GBR
Mid level
Hybrid
London, Greater London, England, GBR
Mid level
The Travel Product Developer will design and manage group tour products, ensuring commercial performance and optimal traveller experiences, while collaborating across B2C brands.
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TourAxis is seeking experienced Travel Product Developers to design, optimise, and manage group tour products across our B2C brand portfolio, including Expat Explore Travel. This role is ideal for commercially minded product specialists with proven success developing profitable, operationally sound tour products across Europe, with additional experience across the UK & Ireland, Asia, or the Middle East. This is a unique opportunity to shape unforgettable travel experiences while contributing to the continued growth and innovation of our established portfolio of brands.

About Us:

TourAxis is a global travel group with a portfolio of B2C travel brands offering escorted tours worldwide. Our flagship brand, Expat Explore Travel, has a legacy spanning over 20 years and is widely recognised for providing exceptional value and creating unforgettable group travel experiences. As part of TourAxis, you will develop and optimise products across multiple B2C brands. Each brand has its own positioning, customer profile, and product style. Your work will ensure our tours continue to deliver on experience, quality, and commercial performance, while remaining operationally excellent and market-relevant.

Our Core Values:

Our values shape the way we work and define the people we want to join us on our exciting journey:

  • Always Ready to Help
  • Being Trustworthy
  • Solutions Before Problems
  • Family-Style Hosting
  • Show Respect, Earn Respect

Key Responsibilities:

You will own the commercial performance, operational strength, and traveller experience of tours within your portfolio, working across multiple TourAxis B2C brands.

  • Product Ownership: Design profitable, well-managed, and optimised tours that deliver outstanding traveller experiences and support business growth  
  • Commercial Product Development: Build and improve tours that meet profitability targets by managing cost structures, supplier agreements, itinerary design, and inclusions
  • Optional Experiences & Revenue Optimisation: Develop and refine optional excursions that enhance the core itinerary, reflect regional highlights, meet customer interests, and contribute to overall revenue growth  
  • Procurement Collaboration & Product Sourcing: Work closely with Procurement to review and approve hotel and supplier selections and budget changes. Independently manage the sourcing and contracting of meals, experiences, and local services for new tours, including direct coordination with DMCs, ensuring quality, value, and alignment with product goals  
  • Documentation & Cross-Team Support: Maintain accurate documentation for smooth handovers and train teams on new products, itinerary updates, and key changes  
  • Market Insight & Innovation: Use customer, market, and competitor insights to develop relevant, competitive, and compelling offerings  
  • Pricing Collaboration & Market Alignment: Partner with the Pricing & Yield Manager to ensure pricing is competitive, commercially sound, and correctly implemented  
  • Tour Page Review & Accuracy: Sign off on tour pages and web content, ensuring key highlights and experiences are clearly presented and aligned with the product vision  
  • Field Research & Product Immersion: Join fam trips, business visits, and select departures to build destination knowledge, assess quality, and inform product improvements  
  • Additional Support: Support with any additional tasks as requested by the Senior Product Developer or Head of Product & Innovation 

Required Skills, Experience, and Qualifications:

  • 3+ years’ experience in tourism, ideally within tour operations and travel product development
  • Proven ability to develop profitable group tour products, including experience managing costings and margin
  • Strong commercial acumen, with demonstrated examples of improving profitability (e.g., margin improvements, cost reductions, value optimisation)
  • Strong pricing and product optimisation capability, understanding how costs, traveller expectations, and market positioning influence demand
  • Skilled in supplier negotiations, with the ability to secure value-driven terms and build strong partnerships
  • Analytical and data-driven, able to interpret performance trends and market insights to improve product outcomes
  • Highly self-sufficient and proactive, able to take ownership of workload, manage priorities independently, and solve problems without constant oversight
  • Highly organised with strong attention to detail, able to produce accurate documentation, costings, and clear operational handovers
  • Confident communicator and collaborator, able to work cross-functionally in a fast-paced environment
  • Comfortable with occasional travel for fam trips and on-the-ground product research

Benefits:

● Competitive remuneration package

● Enviable company culture aligned with our core values.

● Regular team social events and company-wide recognition.

● Opportunities for innovation and professional growth.

● Access to the well-being app, Ollie Health.

● Statutory pension enrolment.

● Company equipment for business use.

● Cycle to work policy

Equal Opportunity Employer:

Expat Explore Travel, part of the TourAxis family of businesses, is an equal-opportunity employer and welcomes applicants from all backgrounds, regardless of race, colour, religion, sex, national origin, age, disability status, or any other characteristic protected by law.

Even if you feel you do not fulfil all the criteria, we encourage you to apply, as you

may still be considered for other roles within our organisation in the future.

HQ

TourAxis London, England Office

10 Merryweather Place, London, United Kingdom, SE10 8BN

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