At WHY Brands (parent company of Munchkin), we build products used by millions of families worldwide—and we’re looking for a Transport Manager to lead transport operations.
The Transport Office Manager is responsible for the effective day‑to‑day management of the transport office, ensuring transport operations are safe, compliant, efficient, and cost‑effective. The role oversees transport planning, fleet utilisation, driver administration, and delivery performance, while ensuring full compliance with transport legislation and health and safety requirements.
What You’ll Do:
- Manage daily transport operations, ensuring routes, loads, and driver schedules are planned and executed to meet service requirements.
- Optimise vehicle utilisation and routing to improve efficiency, reduce costs, and maintain on time delivery performance.
- Oversee driver administration, including hours compliance, absences, tachograph analysis, and licence checks.
- Ensure compliance with all transport legislation, health and safety standards, and company policies.
- Act as the main point of contact for drivers, warehouse teams, customers, and external transport providers.
- Monitor and control transport costs, identifying opportunities for efficiency improvements and cost savings.
- Investigate delivery issues, accidents, incidents, and customer complaints, implementing corrective actions as required.
- Maintain accurate transport records, including delivery documentation, PODs, vehicle checks, and compliance files.
- Coordinate vehicle maintenance, servicing, and defect reporting to ensure fleet safety and availability.
- Produce and analyse transport KPIs and performance reports covering service, utilisation, compliance, and costs.
- Lead and manage the transport office team and drivers.
- Recruit, train, and develop staff, ensuring appropriate performance management and workload planning.
- Manage performance, conduct disciplinary processes, and resolve operational or personnel issues in line with company policies and legislation.
- Other duties may be assigned.
Bring It!
- Proven experience in transport, logistics, or distribution operations.
- Previous supervisory or management experience preferred.
- Strong understanding of transport operations and regulatory compliance.
- Strong organisational and planning skills with the ability to manage multiple priorities.
- Effective communication skills, both written and verbal.
- Competent IT skills, including transport systems, Oracle, Excel, and Word.
- Ability to analyse data, manage KPIs, and produce operational reports.
- Commercial awareness with a strong focus on cost control and efficiency.
We Got You Covered!
Salary Range: £38K–£42K
As a Great Place to Work Certified™ company, Munchkin is committed to offering the best to our employees. Employees recieve a comprehensive benefits package that includes employer paid supplemental health coverage, generous employer-matched pension contribution, paid time off, among other key benefits. Munchkin’s total rewards are top of market and include competitive salary, discretionary bonus, and opportunities to earn equity. Importantly, Munchkin fosters the growth potential in everyone by supporting development plans.
We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At company-wide functions, we recognize the talent and dedication of our most valuable assets, our people!
To learn more, visit us at www.munchkin.com.
Munchkin welcomes and values what makes everyone unique. We’re proud to be an equal opportunity and affirmative action employer. All hires for our team are based on qualifications, merit, and business needs. We recruit, employ, train, and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status.
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