About the Company
ICF is a global consulting and technology services company with around 9,000 employees worldwide. We work at the intersection of policy, strategy, data, and digital solutions to help public and private sector clients navigate complexity and drive meaningful change. Since 1969, our teams have partnered with organizations to solve complex challenges and shape the future.
The Role
We are seeking a Transformation Project / Change Manager to support the delivery of complex, crossfunctional initiatives that drive business transformation and process improvement across the organization.
This role is ideal for an experienced project manager with strong change management and communication skills, who enjoys working with senior stakeholders and helping teams successfully adopt new ways of working.
This role requires leading the delivery of complex transformation and change initiatives, ensuring effective stakeholder engagement and adoption across the organisation. The role requires handling highly sensitive information and projects, with a strong commitment to maintaining confidentiality, discretion, and compliance with internal governance and data protection standards at all times.
What You’ll Do
Project & Change Management
Provide endtoend project management support for transformation initiatives, from planning through execution and delivery.
Coordinate work across multiple functions, tracking milestones, risks, issues, schedules, and dependencies.
Support enterprisewide transformation programs and priority corporate initiatives.
Lead or support requirements gathering, stakeholder alignment, and change activities to deliver measurable outcomes.
Develop and maintain highquality project documentation, including plans, status reports, risk logs, and change records.
Stakeholder Engagement & Communications
Partner closely with senior leaders and crossfunctional teams to align on objectives, scope, and deliverables.
Design and execute stakeholder engagement approaches that build awareness, understanding, and commitment to change.
Develop clear communications and training materials to support adoption of new processes, systems, and policies.
Prepare and deliver regular project updates (weekly, monthly, quarterly) and respond to adhoc leadership requests.
Business & Operational Support
Support HR, Finance, and Corporate Services initiatives, including operating model and organizational design changes.
Contribute to business growth and transformation efforts such as acquisitions, integrations, geographic expansion, and consolidation.
Support business continuity planning and help the organization prepare for and respond to disruption.
Track budgets and resources, ensuring accurate cost and resource management.
Data & Insights
Use data and simple visual tools (e.g. Power BI, Excel, Visio) to map processes, highlight insights, and communicate results effectively.
What You’ll Bring
5+ years’ experience managing cross-functional and international projects, ideally within complex transformation or change programs.
Experience in public sector, consulting, or commercial professional services environments.
Demonstrated integrity and discretion, with experience handling confidential and business‑critical projects in line with information security and governance standards
Strong project and collaboration toolset experience (e.g. MS Office, MS Project, Asana, Power BI, Mural, Teams, Visio).
Experience supporting financial or business transformation initiatives (e.g. ERP or corporate systems) is highly desirable.
Proven ability to manage multiple priorities and stakeholders in fast paced environments.
Excellent communication, presentation, and relationship building skills.
Strong analytical and problem solving capability, with attention to detail.
Resilience and flexibility when priorities or circumstances change.
Experience leveraging data, analytics, and AIenabled tools to improve processes and support transformation.
Why Join ICF?
At ICF, you’ll work on meaningful, high impact initiatives with colleagues who value collaboration, curiosity, and integrity. We offer the opportunity to grow your skills, work across diverse projects, and help organizations navigate change at scale.
Interested? Apply now and help us deliver transformation that makes a real difference
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Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
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