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JPMorganChase

Executive Director, Operations Change & Integration Lead - Nutmeg Operations

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Hybrid
London, Greater London, England
Hybrid
London, Greater London, England

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Job Description
Executive Director, Operations Change & Integration Lead - Nutmeg Operations
Nutmeg Operations is embarking on a strategic, multi-year programme to improve operational scale and efficiency and drive improved margin and profitability for the business.
Job Description:
We are seeking a dynamic, high-performing, and experienced Operations Change & Integration Lead to join Nutmeg Operations. The successful candidate will play a pivotal role in driving and overseeing the execution of strategic change initiatives within Nutmeg Operations. This role requires a strong leader with a proven track record in project management, strategic planning, and change management within the financial services industry.
The successful candidate will partner closely with Operations, Product and Technology Leads and Business Sponsors to define and deliver the Program Vision, developing & implementing a strong execution plan and building a data-driven decision-making organization
As a key member of our organization, the candidate will play a crucial role in partnering with automation teams to foster automation, use of data, AI / ML, and Intelligent tools & technologies to enhance operational efficiency, streamline processes, and drive strategic decision-making.
The successful candidate will be a strong communicator with outstanding executive presentation skills, with the ability to bring people together and face off to colleagues at all levels of the organization.
Key Responsibilities
Program Leadership & Delivery : Lead and manage a portfolio of high-impact transformation streams, ensuring alignment with strategic objectives, OKRs and anticipated benefits and operational readiness
Governance, Reporting & Communication : Establish and maintain a rigorous governance framework, including cadence of steering committees, executive forums and cross-functional working groups and provide regular, data-driven updates on progress, risks, issues and financials (costs vs. benefits) at both stream and overall program levels.
Stakeholder engagement: Build and sustain strong relationships with senior sponsors, business leads, change leads and technology partners to secure alignment, sponsorship and resource commitments
Resource & Financial Management : Partner with Finance and Business Management to track program investment, centralize P&L impact and validate realization of benefits.
Risk & Issue Management : Proactively identify, assess and mitigate risks and issues across all transformation streams, escalating as appropriate to minimize impact on deadlines and deliverables.
Data, Automation & Continuous Improvement : Champion the use of data analytics, AI/ML models and intelligent automation technologies to optimize operational workflows and enhance decision-making
Qualifications & Skills
  • Bachelor's degree in Finance, Business Administration, Computer Science or related field; MBA, CFA or professional certification (PMP, PRINCE2, Prosci) preferred.
  • Extensive experience in project management within the financial services industry, with a focus on Markets and Securities related areas
  • Proven track record of delivering strategic change across operations, Markets or digital platforms.
  • Deep understanding of end-to-end operational processes, regulatory requirements and technology ecosystems in a highly regulated environment.
  • Exceptional leadership, communication, and interpersonal skills, with the ability to influence and engage diverse stakeholders at all levels. Ability to convey complex technical concepts to non-technical stakeholders.
  • Demonstrated collaboration, teamwork, and leadership capabilities and the ability to inspire and motivate teams to achieve their best.
  • Strong analytical and problem-solving skills, with a strategic mindset and attention to detail.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • -paced, ambiguous environment and manage multiple priorities concurrently.

Additional Skills:
  • Proven ability to drive a culture of change and transformation within an organization.
  • Experience working with global stakeholders, demonstrating influence and impact across diverse teams and geographies.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.

JPMorganChase London, England Office

25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP

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