Transformation Analyst

We have a bold vision: everyone involved in a patient’s care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better.

We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar… this is where you come in.

Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a Transformation Analyst, your role will be mission-critical and you will be central to shaping the core communication infrastructure of the NHS. You'll directly enable faster, safer, and more accessible patient care by supporting the delivery of pilots and transformation projects across the NHS.
Applications for this role will close on Friday 12th December at 11:59pm UK time.

The Unique Challenges You'll Solve

This isn't about spreadsheets, slide decks & your standard change management tasks. You'll be working on:

• Pilot delivery and support - leading small to medium scale pilots, such as single-service pilots of early-stage Accurx products from planning through evaluation. You'll track project progress, risks, and outcomes and analysis this to provide insights for wider rollout. You'll support Transformation Managers on larger, more complex projects, contributing to pilot planning, stakeholder engagement, and delivery.

• Training and enablement - understanding of and staying updated on all Accurx product features, so that you can confidently demo and train NHS teams on its features. You'll deliver introductory product training sessions to small groups of NHS users, and develop user-friendly training resources (guides, FAQs, walkthroughs) to support adoption at scale.

• Stakeholder management & support - building strong working relationships with service-level stakeholders and becoming a trusted point of contact for day-to-day questions, encouraging adoption of Accurx products and collaboration across the NHS

We need a Transformation Analyst who embodies our Principles and thrives on significant challenges. We're seeking the core skills below, coupled with a mindset ready for real impact.

• Some experience (e.g. internships, graduate roles, placements, volunteering) in project delivery, consulting, healthcare, or another professional environment.

• Strong organisational skills with the ability to manage multiple tasks simultaneously.

• Clear and confident communication skills, able to tailor style for different audiences.

• An interest in healthcare and the NHS, with curiosity to learn how services work and how digital tools can drive change.

• Proficiency in using tools such as Microsoft Excel and Powerpoint; comfortable learning new tools quickly (e.g. Salesforce, Power BI).

• A collaborative mindset with the ability to work as part of a team, contribute ideas, and learn from others.

• Fix healthcare communication: Healthcare systems are struggling; our solution is communication - all of our efforts are centred here.

• Raise the bar: We have built an exceptional team to solve hard challenges. We hire for expertise and new ideas, maintaining high standards, giving honest feedback, and only delivering work we're proud of.

• Be a driver, not a passenger: We make things happen, focus on the right problems, and bring the energy to deliver ambitious goals.

• Succeed together: We succeed only as a team. Our mission is too important for anything less, so company success always comes first.

• Move with urgency: We’re on a mission, and every day lost is a missed opportunity to improve lives. We work at pace and focus on our mission, our users, and our impact.

• Be relentlessly resourceful: We embrace constraints as they force us to think differently, be creative, and focus.

• Embrace challenge: We value constructive conflict over harmony, having tough conversations for the best outcome.

We believe in supporting our team to do their best work, and thrive both professionally and personally.

• £32,000-£45,000 salary + share options

• Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more

• Flexible Working: We are an office first culture and ask you are in at least 3 days a week.

• Enhanced parental leave policy

• We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

...And much more.

Like the sound of this role and want to know more about the company? Here's more about us...

We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate.

Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other.

Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.

We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. 

Head over to our main careers page to find out more about the team and our candidate hub.

You can also find out more about us on Medium, LinkedIn and Twitter & Instagram.

Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.

Diversity & Inclusion

Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.

Pre-employment Screening

All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you’d like to ask questions before you apply please email [email protected].