Trading Solutions Consultant (entry level)

THE OPPORTUNITY

As a Trading Solutions Manager, you’ll sit at the intersection of technology, markets, and customer success, acting as the bridge between our trading and broking customers and Sphere’s engineering and product teams. You’ll combine deep technical understanding with strong commercial awareness to ensure our AI and aggregation solutions deliver measurable value to brokers, traders, and analysts across global energy markets.

You’ll work directly with some of the world’s leading energy firms and brokers, supporting their day-to-day operations, integrations, and innovation initiatives. This is a hands-on role that blends technical acumen, relationship management, and product insight, ideal for someone who thrives in a fast-moving, collaborative startup environment.

WHAT WE’RE LOOKING FOR IN YOU

• Own the client relationship from a technical perspective – act as the trusted advisor and primary point of contact for trading desks, brokers, and IT teams. Ensure each client’s Sphere environment is healthy, performant, and aligned to their business goals through proactive reviews and monitoring.
• Drive incident and problem resolution – take ownership of technical issues from initial triage to post-incident review. Collaborate with engineering to diagnose root causes.
• Enable and empower clients – deliver onboarding sessions, product training, and workflow guidance to help users get the most from Sphere’s technology solutions.
• Partner in pre-sales and delivery – join discovery calls to scope technical feasibility, identify integration points, and estimate implementation effort for client solutions or large-scale roll-outs.
• Champion the voice of the customer – capture feedback and translate real-world trading and brokerage workflows into actionable insights for our Product and Engineering teams. Influence the roadmap and help shape the evolution of Sphere’s energy-market technology stack.

YOUR SKILLS & EXPERIENCE

• We are seeking someone with a 2:1 or above within a Computer Science degree (or directly related subject).
• Technology is right at the heart of our business, and in this role. You will need to be able to demonstrate a genuine for passion for tech outside of work – not just in a commercial or educational setting.
• You will need to be curious in your approach, to get under the surface of a problem, and be able to demonstrate how at heart you are a problem solver.
• Excellent spoken and written English, confident and able to speak to all levels of seniority within our clients, both in person, and in writing.
• Excellent organisation, communication, and consulting mindset: you act as an advisor to the client and internal champion for their success.
• Willingness and ability to travel for client meetings, workshops, and in-person engagements.
• Some previous experience in a role where you have facing off to customers, while help give you the right foundation for success in this role