Company Overview:
Saluda is a global healthcare company that is redefining Spinal Cord Stimulation (SCS) therapy at the intersection of automated algorithms, real-time diagnostics, and ground-breaking clinical evidence. The Saluda difference is defined by Dose-Control Technology via measurement of physiological response.
At Saluda, we challenge boundaries. We innovate and think beyond the conventional. We disrupt. With the passion and energy of an accomplished team of seasoned experts, our focus is to revolutionize the standard of care in the neuromodulation space by transforming the lives of patients suffering from debilitating pain.
Job Summary:
The Territory Manager's primary responsibility is to achieve the designated territory's sales revenue targets. This role involves overseeing all aspects within the designated Territory to ensure the company meets its sales revenue targets. Additionally, the role demands a strong ambition to achieve market-leading patient outcomes. Collaborating closely with the Regional Manager, Country Manager and/or Area Director and clinical sales representatives to drive the success and growth of the company within the assigned region.
Responsibilities:
- Grow the business within new and existing accounts to meet or exceed revenue goals and objectives
- Develop and maintain strong relationships with new and existing territory customers
- Develop and maintain a comprehensive understanding of Chronic Pain Therapies in a competitive environment
- Train and educate new and existing accounts on the merits and proper clinical usage of Saluda’s products by delivering presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc) to keep customers abreast of new and existing products
- Recognise and understand competitive products, their features, and strengths in relation to Saluda’s products
- Identify and develop new customer opportunities, within the designated territory
- Serve as a trusted consultant for existing accounts, leveraging knowledge to drive sales
- Provide a high-quality level of service with patient outcomes held in the highest regard
- Visit customers and patients in a clinical environment (hospitals, operating theatres, clinics, etc)
- Attend physician education conferences and events
- Identify and act on growth opportunities in the accounts they are responsible for
- Conduct monthly forecasting
- Attend and contribute to meetings and planning calls, focusing on key accounts
- Drive sales in collaboration with the clinical specialist team
- Perform other duties as assigned
Performance Expectations:
The Territory Manager is expected to forecast and achieve annual and quarterly sales targets for their territory and provide exceptional service to accounts. There is a requirement to travel into the field at least 4 out of 5 days, work closely with clinical sales employees, understand and utilise global sales messaging with customers to develop and implement effective short, mid, and long-term strategies to meet business objectives, and appropriately utilise SFDC and sales tools to engage with customers.
They will plan and organise their daily work routine, adhere to company policies, conduct business in an ethical manner, keep up to date with admin requirements (such as H&S, Sales Force, Arena Training, business expenses, PowerBI, etc.) and sometimes communicate with patients and client’s afterhours and on weekends.
Experience:
- Bachelor's degree or equivalent combination of education and experience
- At least 2 years of experience in implantable medical devices
- SCS experience and/or patient interaction experience
- Demonstrated success in previous sales role, indicating a high level of sales performance
- Analytical skills, including statistical analysis preferable
- PC skills necessary (MS Office/Excel) and experience with sales force automation tools
- Excellent written and verbal skills
- Computer proficiency
- Valid driver’s license
