Territory Account Manager
Location: South West London, UK
Company: Diversey – A Solenis Company
About us
At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as chemicals, floor care machines & cleaning tools & utensils, for the Food & Beverage, Healthcare & Cleaning industries.
Are you passionate about building relationships, driving growth, and creating exceptional customer experiences? Diversey is looking for a dedicated Territory Account Manager to manage accounts, retain customers, and secure new business while promoting our innovative solutions. In this role you will be covering the South West London territory (SW, TW, KT & SM postcodes)
Key Responsibilities:
- Growing existing accounts through cross‑selling, up‑selling and reducing churn
- Building strong relationships with decision makers across Operations, H&S, Procurement, Sustainability and more
- Delivering revenue, margin and retention targets
- Supporting customers through site visits and service excellence
- Working closely with National and Internal Account Teams to ensure consistent delivery
- Spending 25%+ of your time acquiring new local business
- Managing pipeline, forecasting and account data in Salesforce
- Using remote service tools and carrying out minor on‑site adjustments when required
What We’re Looking For:
- Territory account management experience
- Proven success in cross‑selling, up‑selling and generating new business
- Strong communication, negotiation and relationship‑building skills
- Commercial acumen and analytical ability
- Highly organised with strong planning and attention to detail
- Confident, proactive and able to work both independently and as part of a wider team
- IT literacy (Word, Excel, PowerPoint)
- Full driving licence
- Experience in the cleaning and hygiene industry is an advantage
Why Join Us?
This is a key role for someone who enjoys building customer relationships, solving technical challenges, and making a measurable impact in the food production environment. You’ll join a company that values expertise, innovation, and long-term partnerships.
At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person.
We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable.
Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.
We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.
We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.
