Telecoms Field Engineer

Telecoms Field Engineer - UK Midlands

Home Based but frequent travel across the UK Midlands and North

Salary £30,000 plus Van + Fuelcard + Overtime/On-call + Benefits

Focus Group is seeking an experienced Telecoms Field Engineer to join our growing technical team, supporting the deployment and maintenance of unified communications and telephony solutions across the Midlands region.

About Focus Group

As a leading managed service provider with over 1,300 employees, we specialise in unified communications, cloud telephony, and IT managed services. We're backed by HG Capital and committed to delivering exceptional technical solutions to our clients.

The Role

You'll be responsible for deploying, maintaining, and troubleshooting telecoms infrastructure across client sites in the Midlands region. This hands-on role combines technical expertise in telephony systems with structured cabling and fibre installation, ensuring our clients receive reliable, high-performance communications solutions.

This is a home-based position with travel across the Midlands/North region most days.

What You'll Do

• Install, configure, and maintain telecoms systems including Horizon, LG, and other unified communications platforms
• Deploy structured cabling solutions across commercial environments
• Install and terminate copper cabling (Cat 5e, Cat 6, Cat 6a) to industry standards
• Install blown fibre tubing and cables using specialised equipment
• Perform fibre optic splicing, termination, and testing
• Conduct OTDR testing and use light source/power meters for verification
• Troubleshoot and resolve technical issues on client sites
• Participate in on-call rota to support critical client systems
• Ensure all installations comply with relevant industry standards and regulations
• Provide technical documentation and handover information

Essential Experience

Telecoms Systems:

• Proven experience with Horizon and LG telephony systems
• Experience with other platforms such as EvolveIP or Mitel is advantageous

Cabling & Infrastructure:

• Structured cabling installation and testing (Cat 5e, Cat 6, Cat 6a)
• Blown fibre system installation and maintenance
• Fibre optic splicing, termination, and testing
• OTDR testing and fusion splicing techniques
• Competent with industry-standard tools and testing equipment

What We're Looking For

• Self-motivated professional with excellent problem-solving skills
• Strong customer service focus with professional communication skills
• Ability to work independently and manage your own workload
• Full UK driving licence (travel across the Midlands required)
• Flexibility to work overtime and participate in on-call rotation when required

What We Offer

• Salary: £30,000 per annum
• Company van
• Overtime opportunities
• On-call allowance
• Fuel card
• Comprehensive benefits package
• Ongoing technical training and professional development
• Opportunity to work with cutting-edge telecoms technologies
• Supportive team environment within a growing organisation

Location

Home-based with travel across the Midlands region on most working days