JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
As a Technology Transformation Lead at JLL, you will play a pivotal role in driving organizational transformation initiatives that enhance our ability to deliver exceptional client outcomes. You'll be at the forefront of designing & implementing change strategies that help teams navigate complex transitions while maintaining operational excellence. This role requires a strategic thinker who can balance the technical aspects of project delivery with the human elements of organizational change. You'll be taking a hands-on approach throughout the project lifecycle, working closely with senior leadership, cross-functional teams, and stakeholders across our business to ensure transformation initiatives are executed smoothly and adopted successfully. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and you'll be instrumental in making that vision a reality through thoughtful change leadership. Your expertise will help create environments where teams can confidently adapt to new ways of working, technologies, and organizational structures.
What your day-to-day will look like:
- Lead end-to-end tech and/or organization transformation programs from conception through to implementation, ensuring alignment with strategic business objectives and measurable outcomes
- Launch new projects without much data, starting from a blank sheet of paper
- Design and execute comprehensive change management strategies that address stakeholder engagement, communication planning, training needs, and adoption metrics
- Partner with senior leadership to assess organizational readiness for change and develop tailored approaches that minimize disruption while maximizing value realization
- Facilitate organizational design initiatives, including the design of target operating models, to support evolving business needs
- Manage complex, multi-workstream projects using established project management methodologies, tracking deliverables, dependencies, risks, and resources
- Develop and deliver stakeholder communications that articulate the vision, benefits, and impact of transformation initiatives across all organizational levels
- Provide regular detailed reporting on project status, calling out critical milestones, escalations, and risks. Propose mitigation strategies and ‘path to green’ for identified risks / issues.
- Collaborate with cross-functional teams to identify process improvements and innovative solutions that enhance organizational effectiveness
- Produce and deliver impactful presentations that secure buy-in on recommendations and supports teams through change
- Concurrently manage multiple projects / workstreams in various phases of development, covering a variety of subject matters
- Ensure projects are completed within scope, schedule, budget, meeting or exceeding stakeholder expectations
- Working across multiple geographies and cultures, virtually, across several time zones, in a highly dynamic organization.
Required Experience & Qualifications:
- 7-10 years of experience in transformation, change management, or organizational development roles within complex, matrixed organizations
- Relentless and tenacious drive to deliver results and achieve expected outcomes.
- Proven expertise in project and program management with demonstrated ability to manage multiple concurrent initiatives and competing priorities
- Strong technical project management skills including proficiency with project planning tools, resource management, and governance frameworks
- Understanding of organizational change management methodologies (e.g., Prosci, ADKAR, Kotter) with success applying them in real-world scenarios
- Experience in organizational design including role definition, workforce planning, and operating model development
- Demonstrated ability to lead broad change management efforts that span technology implementation, process transformation, and cultural shifts
- Excellent stakeholder management and influencing skills with the ability to build trust and credibility at all organizational levels
- Strong analytical and problem-solving capabilities with attention to detail and ability to leverage complex data to develop solutions that drive improvements
Preferred Experience & Qualifications:
- Professional certification in change management (Prosci, CCMP) or project management (PMP, PRINCE2, Agile certifications)
- Experience working within face-paced professional services industries such Consulting
- Familiarity with digital transformation initiatives including system implementations, automation, and data analytics
- Track record of coaching and developing change management capabilities within organizations
- Experience facilitating workshops, and leadership alignment sessions for large audiences
- An excellent level of English is mandatory, other languages are a plus.
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Location:
On-site –Birmingham, GBR, Edinburgh, GBR, London, GBR, Manchester,GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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