Technology Risk & Controls Manager, 1st Line Controls

Join us as a Technology Risk & Controls Manager in a 1st Line Controls function

• You’ll be a subject matter expert to our Technology stakeholders, in execution of our Enterprise Wide Risk Management Framework, guiding them and influencing them in key risk and control design decisions, in order to help them effectively manage their technology related risks and controls
• You’ll enjoy a varied, fast-paced work environment, and you’ll gain valuable experience from a wide range of stakeholders across the organisation

What you'll do

As a Technology Risk & Controls Manager, 1st Line Controls, you’ll collaborate with a variety of technology stakeholders, and support them with their understanding and management of their risks and controls and apply effective risk management decisions.

In this key role, you’ll be a trusted advisor to our Technology stakeholders, they will seek your guidance and support on how to manage their day-to-day risks, controls and remediation plans, to remain compliant with our risk framework. This includes collaborating with other Business Controls Partners, franchises and functions to support our stakeholders with understanding the impact where a risk has materialised or a control weakness has been identified. You’ll also support and regularly engage with specialist technology stakeholders across NatWest Group, including second and third line of defence, and other relevant stakeholders.

We’ll look to you to provide support on risk framework execution as a Technology Risk and Control Subject Matter Expert, such as Risk and Controls Assessments, Control Design and Articulation, and Risk Policy Compliance, in relation to technology related risks for the relevant business areas. To do this, you’ll be working closely with the Control Testing team, Franchise & Function Control teams and second line Risk.

Additionally, you’ll:

• Manage stakeholder relationships and support them with managing their risk, control and issues profile
• Produce governance and risk committee packs for our stakeholders, analysing MI and providing check and challenge on risk appetite related to technology disruption, information security, operational resilience, change and external outsourcing
• Provide guidance and support to our stakeholders around all aspects of our risk framework such as, identification of key controls, articulation of controls, drafting remediation plans, how their controls and issues are linked to business owned risks and assessments and support them with control testing failures identified by the Control Testing teams
• Identify opportunities where our stakeholder’s controls can be simplified or automated, reducing the costs of operating controls
• Monitor our stakeholder’s compliance to our risk standards, Sox testing requirements and other regulatory requirements, such as external outsourcing and use of cloud
• Support our stakeholders in designing a cost-effective and automated controls environment that meets regulatory and policy expectations

The skills you'll need

To succeed in this role an understanding of financial crime or digital channels is necessary to enable informed discussions of risk. You'll also need knowledge of 1st line risk frameworks, IT General Controls, external outsourcing risks, including industry frameworks such as COBIT, CRISC and SOX are key.

We’re looking for a highly skilled individual with a proven ability to deliver high quality outcomes and experience of applying technology and where relevant, risk and control assessments in an operational and strategic context.

You’ll also have:

• Comprehensive experience in 1st line risk management or audit
• An understanding of control testing frameworks to support and guide our stakeholders
• The ability to adapt to a fast-paced, changing environment where priorities shift rapidly
• The ability to identify solutions to complex problems
• The ability to communicate complex ideas and solutions to senior or challenging stakeholders
• The ability to produce high quality deliverables and risk committee packs for our stakeholders

Hours

35

Job Posting Closing Date:

07/05/2025

Ways of Working:Remote First