Technology External Assurance Analyst

Job Description:

Technology External Assurance Analyst

Contract: Hybrid – (1 day per week in office preferred)

Location: Staines (TW18 3DZ) or Leeds (LS5 3BF)

Permanent - Full time 37.5hours

Salary range: £55,000– £65,000 (depending on experience & location)

We consider all types of flexibility, including locations, hours and working patterns.

We make health happen

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

The purpose of this role is to deliver activities within Technology External Assurance function for customer (bids & tenders, due diligence, audits), and supplier assurance (due diligence, audits) requests, to deliver the expectations of customer and key stakeholders aligned to defined OLAs and quality expectations. 

The role holder will also deliver enhancements to Technology External Assurance operations and ensure evolving customer and supplier assurance expectations are maintained including partnering with other functions, both within IT, Commercial, Legal, Data Privacy and the wider business. 

How you’ll help us make health happen:

• Execute the delivery of External Assurance activities end to end including customer questionnaires, document requests, and audits; supplier information security due diligence reviews, audits and evidence reviews both as part of onboarding and ongoing processes aligned to defined OLAs and operational expectations.

• Support Commercial, Tender and Procurement teams with the information security component of Bupa’s new business and supplier opportunities including questionnaires, presentations and calls.

• Support the end-to-end delivery of the information security components of audits, including planning, scoping, preparation, documentation, delivery and follow-up; in direct partnership with customers, Procurement and internal Commercial teams.

• Work with subject matter experts to ensure information is gathered in a timely manner to ensure customer requests are correctly responded to and protect Bupa.

• Support the delivery of BGIUK Technology Assurance Function including reporting and prioritisation of individuals workload.

• Develop and maintain content to improve the ongoing operation and delivery of Technology External Assurance function, including internal knowledge base, whitepapers and product sheets.

• Identify and support the delivery of enhancements to operations based on industry trends; evolving customer and regulatory expectations; and experience, including the digitisation and automation of processes, documentation, and training & awareness.

Key Skills / Qualifications needed for this role:

• Proven experience in carrying out IT controls assessments with skills in Cyber and IT Risk.

• Experience of Assurance concepts preferably with internal IT Compliance or IT Control assurance experience.

• Experience of Risk Management, preferably concepts and terminology, preferably IT, understanding the role controls plays in risk mitigation

• Certified in relevant audit, risk and IT security certifications preferably with one of the following: CISA, CISM, or CISSP, or equivalent experience.

• The role requires good IT Security/Assurance, Audit, Compliance and Risk knowledge, experience of IT Risk and assurance frameworks, and control assurance assessments (e.g. ISO 27001, PCI DSS, CIS 20, NIST, ISACA IT Risk). 

• The role requires the ability to communicate and influence at all levels inside Bupa such as Legal, Data Privacy, Risk Managers, Procurement or Business Stakeholders, as well as Bupa’s customers.

• Extensive skills and experience across Assurance, Compliance, Risk or IT Security.

• Knowledge of appropriate process and technical IT controls with a good understanding of effective controls vs ineffective controls.

• Knowledge of Key performance indicators (KPI’s) and their role in effectiveness measurement; as well as effective management of OLAs as it relates to delivery of a service.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Locations:

Kirkstall Forge, Staines - Willow House