At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.
We are looking for a Technology Design Consultant (Senior Member Solutions Lead) to own designs of WeWork IT, AV & security infrastructure. In this role, you will:
Oversee and design IT,AV & Security Infrastructure plans for WeWork locations and client’s custom requirements
Ensure best in class customer experience and creative solutions designed to meet the technology requirements of our end customers
Drive revenue creation for WeWork through the sale and design of technology services in partnership with internal stakeholders and WeWork members
Review legal contracts and membership agreements as needed for client stipulations
Work cross functionally to drive larger scale technology design projects with internal stakeholders within Technology, Development, Operations, Security and Real Estate.
Conduct requirements gathering sessions with enterprise level members to discuss IT, AV, and Security requirements and offer sound technology solutions
In conjunction with International Member Solutions team define and report on team goals that are aligned with the department and company objectives
Ensure the Member Solutions team provides seamless handover of requirements to Infrastructure Engineering delivery and Network teams.
Collaborate with Infrastructure Engineering to align on infrastructure standards and design best practices for custom solutions
Support Sales and Real Estate teams in pre-sales client calls and tours with regards to Telecom IT, AV, and Security products and services
Develop best practices for the Member Solutions team while continually looking to improve and refine processes
Provide training and resources for Members Solutions team to be subject matter experts on WeWork technology product offerings
Create internal facing documentation outlining standard technology offerings with regards to Telecom IT, AV, and Security
Ensure WeWork Technology standards are followed
Works with global team to roll out new processes & standards
Champions Building Technology Standards and identifies and suggests improvements for future iterations
Ensures smooth handover of documentation & runbooks to Infrastructure Engineering and project teams
About You
Does the below sound like you? If so, we’d love to hear from you!
Bachelor’s degree or higher in Engineering or Information Technology
3+ years experience in client facing role
Technical subject matter expert in at least one of: Cabling, Active IT/Network, Audio-Visual, Security
Experience in having direct responsibility for producing coordinated Low Voltage and / or Telecommunications construction documents
Broad knowledge of low voltage infrastructure, structured cabling and coordination strategy with focus on telecommunications and / or audio visual design
Proficiency in producing and interpreting floor plans and technical drawings and specifications
Understanding of the design and construction of IT Closets, MDF and Electrical Equipment Rooms
Understanding of network architecture and information security compliance
Habitually thinking outside the box and exploring new ways to execute projects
Gets happy and excited that no two days are the same & loves working with numerous people day to day
Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.
Top Skills
WeWork London, England Office
12 Grove Mews, London, United Kingdom, W6 7
