Technology Analyst

Job Description:

Employer:           DWS Group

Title:                    Technology Analyst

Location:             Taiwan

Job Code:            #LI-ZL1 #LI-02

About DWS:

Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change.

Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment.

We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’.

As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career.

Team / division overview  

The COO division is central to DWS and contributes significantly to the future success of the company by delivering best-in-class services in several key functions. It covers essential technological and operational capabilities, including our data programs and digital transformation. The COO's goal is to deliver an efficient, scalable, resilient and flexible platform. As COO Office, we are focusing on the overarching strategic direction for the COO division across all functions and take responsibility for the coordination of key projects in cooperation with the COO Leadership Team. 

Role Details

As a Technology Analyst,  you will be responsible for:

Engineer is responsible for managing or performing work across multiple areas of the bank's overall IT Platform/Infrastructure including analysis, development, and administration. It may also involve taking functional oversight of engineering delivery for specific departments. Work includes:

• Planning and developing entire engineering solutions to accomplish business goals
• Building reliability and resiliency into solutions with appropriate testing and reviewing throughout the delivery lifecycle
• Ensuring maintainability and reusability of engineering solutions
• Ensuring solutions are well architected and can be integrated successfully into the end-to-end business process flow
• Reviewing engineering plans and quality to drive re-use and improve engineering capability
• Participating in industry forums to drive adoption of innovative technologies, tools and solutions in the Bank

• Ensure daily availability of the business applications and technology infrastructure platform for DWS Taiwan asset management business by providing user support and maintaining the platform's stability.
• Act as a main contact for the external application service providers for troubleshooting, coordination for application upgrades, DR tests and service delivery management.
• Analyze business requirements to implement application modifications and coordinate the necessary changes with the vendor. Deploy the vendor’s application changes and releases in the servers internally hosted.
• As an IT Application Owner of DWS Taiwan local applications, responsible to ensure the applications are compliance to internal control and governance requirements.
• Ensure compliance with local regulatory requirements, including direct interactions and thorough documentation in Mandarin and/or English.

We are looking for 

• Basic knowledge and experiences on Microsoft SQL, including use of Microsoft SQL Server management studio and T-SQL
• General IT knowledge in Windows desktop, network and database environment with familiarity with information security requirements and IT processes such as SDLC.
• 5 years+ experience in global financial institution(s) in business application support, design, development or similar role. Experience and knowledge in asset management business is an advantage
• Knowledge on IT governance and control.  Having knowledge and experience with Taiwan local regulatory requirements would be a significant advantage, especially with local Security Investment Trust personnel registration qualification.
• Experience in building and maintaining vendor relationships
• Strong analytical skills for problem solving and efficient support
• Customer-focused mindset with good interpersonal communication skills and teamwork  The role involves coordination with various internal/external, regional, and global technology teams, requiring strong communication skills.
• Independent self-starter who enjoys new challenges and expanding knowledge in both technology and business
• Project management experiences are preferred
• Fluent in both English and Mandarin.
• Bachelor’s degree in Computer Science or other relevant major.

What we’ll offer you:
At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS you’ll have access to a range of benefits including, but not limited, to the below:

• A hybrid working model, allowing for in-office / work from home flexibility, comprehensive leave policy, personal and volunteer days
• Competitive compensation packages including health and wellbeing benefits
• Access to best in class trainings, in role development and career progression opportunities

If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and our recruitment team will discuss options with you