Technical Writer

At Quantexa, we believe that people and organizations make better decisions when those decisions are put in context. We call this Contextual Decision Intelligence. Contextual Decision Intelligence is a new approach to data analysis that shows the relationships between people, places, and organizations in one place.

Founded in 2016, Quantexa helps organizations make their data more meaningful. Our world-leading software company provides a single networked view of internal and external data as input to analytical and AI models. From compliance, fraud, anti-money laundering, and credit risk to customer intelligence and master data management, Quantexa partners with Global Tier 1 insurers, banks, government agencies, telecoms, and technology companies to deliver Contextual Decision Intelligence.

Due to the continuous success and high customer demand, we are looking for Technical Writers to join our R&D team to build and shape the next generation of products that transform how organizations worldwide use data.

Headquartered in London with offices in New York, Boston, Toronto, Sydney, Singapore, and Brussels, Quantexa continues its expansion within the UK, building on our core values of Determination, Ambition, Teamwork, and Accountability.

What will you be doing?

• Work closely with the engineering teams, product owners, delivery teams, and solution architects to document new features, as well as improve existing documentation to enable both technical and non-technical users to understand and work with The Quantexa Platform.
• Produce a variety of content with differing styles, audiences, and purposes. This may include user-friendly how-to guides, engaging tutorials, reference material, APIs, release notes, and migration guides.
• Utilizing our writing guide, design, build, and review content to ensure it is unambiguous and consistent.
• Curate and organize documentation to improve structure, readability, and discoverability.
• Support the current team of writers through peer reviews and sharing best practices.

We are looking for candidates who:

• Have excellent written and oral communication skills, paying close attention to detail.
• Can collaborate and communicate effectively with multiple teams and stakeholders.
• A supportive team member, who thrives in a collaborative work environment.
• An interest in current technology, with the ability to learn quickly.

Experience in the following would be beneficial:

• Documenting complex software projects and architectures.
• Experience reading code and adding simple code examples to documentation.
• Experience working with automated documentation tools and pipelines.
• Experience with Markdown or AsciiDoc, as well as development tools such as Git.

Why join Quantexa?

• We know that just having an excellent glass door rating isn’t enough, so we’ve put together a competitive package as a way of saying thank you for all your hard work and dedication.
• We offer:
• Competitive salary 💰
• Company bonus
• Private healthcare, Life Insurance & Income Protection
• Cycle Scheme and TechScheme
• Free Calm App Subscription #1 app for meditation, relaxation and sleep 🧘‍♀️
• Pension Scheme with a company contribution of 6% (if you contribute 3%)
• 25 days annual leave (with the option to buy up to 5 days) + birthday off! 🌴
• Ongoing personal development
• Great WeWork Office Space & Company wide socials
  
• Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Regardless of race, beliefs, colour, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness – whoever you are, if you’re a curious, caring, and an authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.