Technical Test Consultant

Technical Test Consultant

Location: East London- 1 day office based per week

Work Pattern: Full time/12 Month Fixed Term Contract

Security Clearance: Active SC required

The Company:

At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.

The Role:

We are looking for an experienced and highly skilled hands-on SC Cleared Technical Test Consultant to lead and drive our testing efforts across multiple projects. The Technical Test Consultant will be responsible for developing test scripts, working with 3rd party suppliers, managing UAT testing, tracking defects in Jira, and supporting the Programme Test Manager.

Skills Required:

Test Management:

• Proven experience in writing Test Approaches, Test Plans, and Test Completion Reports
• Expertise in writing technical test scenarios, test execution, and defect logging
• Proficiency in using JIRA/Confluence

Technologies:

• Experience working on ServiceNow:
• Develop test plans, test cases, and test scripts based on functional and technical requirements for ServiceNow applications.
• Execute manual and automated tests for ServiceNow implementations, including platform functionality, workflows, integrations, and customizations.
• Perform functional, regression, integration, UAT (User Acceptance Testing), for ServiceNow modules.
• Experience working on Infrastructure Voice / Video / Network:
• Develop and execute test plans and test cases for voice and video communication systems, ensuring they meet quality standards and customer expectations.
• Perform functional, integration, and system testing for both voice and video call functionality, ensuring compatibility across various devices, platforms, and networks.
• Conduct end-to-end testing of voice and video calls, assessing call quality and latency.

Communication & Leadership:

• Leadership experience in coordinating UAT testing efforts
• Excellent communication, stakeholder management, and presentation skills, with the ability to convey technical details clearly to various audiences
• Strong problem-solving skills, including the ability to troubleshoot complex issues and collaborate with technical teams to drive resolutions
• Work closely with business analysts, and other key client stakeholders to ensure complete test coverage and resolution of technical issues which may arise.
• Strong experience working with 3rd party suppliers for validating all Test Artefacts and providing sign-off

Desirable Skills:

• Experience with Windows re-platforming, M365, and Windows 10 to Windows 11 migration
• Understanding of Cloud and Infrastructure technologies
• knowledge of test tools and frameworks, including those for automation, performance, and manual testing

Certifications:

• Certifications such as ISTQB are desirable.

Benefits:

• Join a rapidly expanding start-up where personal growth is a part of our DNA.
• Benefit from a flexible work environment focused on deliverable outcomes.
• Receive private medical insurance through Aviva.
• Enjoy the benefits of a company pension plan through Nest.
• 25 days of annual leave plus UK bank holidays.
• Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
• Participate in a generous employee referral program.
• A highly collaborative and collegial environment with opportunities for career advancement.
• Be encouraged to take bold steps and embrace a mindset of experimentation.
• Choose your preferred device, PC or Mac.

Diversity & Inclusion:

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

• Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.

• Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.

• Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.

By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

What Happens Next?

Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.