Technical Support Specialist

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

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In this role, you will have the opportunity to support the Sales organisation and its customers in determining the most technically appropriate and cost-effective solutions. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions for the applied products and technology.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. 

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.
- Work model: Hybrid working (2 days Coventry Office, 3 days Home Office)

• Offering technical advice and providing comment on enquiry specifications for customers/channels/Sales Engineers regarding ABB’s products/systems/applications.

• Providing technical support during technical meetings, product presentations, and negotiations.

• Performing analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs; and proposing the most suitable technical solutions for complex enquiries.

• Delivering product and solution related training; and supporting the managers in preparing and validating the technical articles to publish.

• You are highly skilled in offering technical support with Low Voltage Power Distribution solutions.

• Ability to demonstrate your experience and advanced skills in the Low Voltage Power Distribution industry for a minimum of 5 years

• Possess an enhanced knowledge of Power Circuit Breakers (ACB's, MCCB's), Switchgear (Switch Disconnectors, Switch Fuses, and ATS)

• You are passionate about providing a first class experience to the customer

• Degree or HNC in Electrical & Electronic Engineering and have a demonstrated track record in providing technical solutions

• You are at ease communicating in English

• You hold a current driving licence valid in the UK

ABB offers a full range of benefits to help you thrive at work and beyond.

• Competitive salary

• 25 days annual  leave plus bank holidays

• Competitive contributory pension scheme

• Life assurance

• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)

• Internal mobility opportunities, mentorships & access to projects globally

• Employee Assistance Programme

• Generous employee referral scheme

• Private medical cover for yourself

• Hybrid working

• Generous bonus scheme

For the 6th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

ABB’s Smart Power division is the technology leader, with solutions that make power supplies smart, connected and protected. Our product portfolio provides the latest and most advanced technologies in power conditioning, low-voltage circuit breakers, switches, motor protection and control, and safety products. With data driven insights the energy efficiency, reliability and management of electrical assets can be optimised.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. 
 

Run What Runs the World.  #RunwithABB 

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.