Technical Supervisor

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL is seeking an experienced Technical Supervisor to join our Central London team on a prestigious site.

Team Leadership & Management

• Supervise, coordinate and lead the site-based engineering team to deliver services per contractual SOW requirements

• Conduct performance appraisals for direct reports and set clear individual objectives

• Maintain minimum staffing levels and arrange shift coverage as needed, including out-of-hours support

• Promote "Safety First" culture ensuring adherence to JLL Cardinal Rules of Safety

• Deliver monthly toolbox talks and safety awareness programs to keep workforce updated

System Operations & Technical Management

• Operate all facility systems competently and efficiently, making improvement recommendations

• Control all MEP assets and building systems operations in compliance with statutory regulations

• Monitor CAFM systems within SLA/KPI requirements

• Ensure technical and legislative updates are communicated and implemented by the engineering team

Compliance & Risk Management

• Conduct regular supervisory health and safety inspections and logbook audits

• Handle critical incident reporting, near-miss documentation, and after-action reviews

• Carry out site supervisory visits to ensure work quality meets required standards

• Review RAMS, competencies and permits sourced by the admin team

Client & Stakeholder Relations

• Serve as primary contact for engineering matters with site teams

• Attend and deliver weekly operations meetings in a professional manner

• Take ownership of client needs and maintain good customer communications

• Build stable relationships through proactive engagement

Performance Management & Reporting

• Prepare information for monthly engineering reports

• Ensure contract efficiently meets all SLA and KPI requirements

• Escalate critical equipment issues immediately to Technical Manager and Account Manager with recommendations

Vendor & Supply Chain Management

• Ensure specialist vendor visits are properly prepared and approved by site management

• Review technical quotes before submission for approval

• Source quotes and organize works under Technical Manager threshold

• Manage critical spares inventory including stock registers and monthly audits

Emergency Response & Flexibility

• Participate in site escalation processes including on-call emergency response

• Work flexible schedules including extended/non-standard hours as needed

• Serve as first point of contact for helpdesk and allocation desk for resource/technical issues

• Provide written incident reports and prepare basis for remedial work quotes

Experience Background:

• 5-10 years' field experience in facilities or construction management
• Progression from technical/supervisory roles into project management
• Track record in high-end commercial, corporate, or events environments
• Experience executing work with minimal disruption to premium operations

Key Attributes:

• Autonomous delivery capability in pressured environments
• Client-facing professionalism representing JLL's brand
• Discretion in high-profile commercial settings
• Ability to balance technical delivery with relationship management
• Understanding of sophisticated client expectations

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.