Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Ensures a safe and comfortable work environment for Sagility employees.
Job title:
Job Description:
Education:
College graduate or graduate of any vocational course (PHI)
Experience:
0 to 2 years experience
Experience in computer and system programming and repairs
Experience in inventory and custodianship tasks
BPO environment preferred
Mandatory Skills:
•Proficient in English (verbal, written)
•Knowledge in MS applications such as Word, Excel, and Powerpoint
•Knowledge in AutoCAD and basic design applications
•Good interpersonal, communication and customer service skills
Preferred Skills:
•Systematic and has organizational skills
•Reporting skills
•Resourcefulness, flexibility and adaptability
•Quick to adopt to company culture
•Good analytical skills
•Proactive, responsive, and displays enthusiasm at work place
•Technically-equipped and attentive to detail
•Strong organizational and multitasking abilities with exceptional attention to detail.
•Ability to handle challenges and emergencies in a composed and effective manner.
•Demonstrated problem-solving skills and the ability to take initiative to resolve issues.
Roles & responsibilities:
'TECHNICAL STAFF TEAM
Building Security and Safety
•Operate and maintain CCTV and physical security access systems
•Conduct of regular review of CCTV and physical security access systems- to ensure good working condition and monitoring of any abnormalities within facility premises
•Issuance and maintenance of record of company ID and access cards to stakeholders
•Ensures access to restricted areas are strictly monitored
•Responds and ensures to meet SLA of service request tickets, which include access activation and deactivation requests, CCTV review, etc.
•Provide necessary artefacts as needed during Compliance and Audit activities
•Building Operations and Maintenance
•Maintains and updates record and ensures proper storage of department's equipment, tools, and keys
•Conduct audit on inventory of department's equipment and supplies
•Conduct of monthly headcount reconciliation of Operations' accounts
•Periodic submission of seats report after reconciliation and validation with each account
Projects and Construction Management
•Assist the Facilities Administrator in space planning and development of floor plans
•Assist the Facilities Administrator in the supervision of the project critical to work delivery
COMPLIANCE SPECIALIST
•Manage internal communications related to CREST PH
•Participation in Business Continuity Plan related activities - dissemination of BCP advisory updates, facilities checklist during BCP events.
OFFICE MANAGEMENT
•Daily Facility tour and oversee maintenance and repair activities, such as plumbing, electrical, HVAC, and general building upkeep & coordinate with TPS teams
•Manage relationships with external vendors, contractors, and service providers for facility-related tasks.
•Monitor and maintain office supplies, equipment, and furniture inventory, ensuring timely replenishment as needed.
•Implement and improve facility security measures to safeguard company assets and personnel.
•Assist in managing administrative tasks, including but not limited to scheduling, travel arrangements and event coordination.
•Handle incoming calls, emails, and inquiries, directing them to the appropriate personnel when necessary.
•Prepare and maintain documentation, reports, and records related to facilities, administrative activities, and expenses.
•Coordinate and facilitate meetings, ensuring proper set-up and necessary resources are available.
•Collaborate with relevant stakeholders to ensure compliance with health and safety regulations and company policies.
•Organize safety training programs and emergency drills for employees to promote a secure work environment.
•Address health and safety concerns promptly and take appropriate actions to resolve issues.
Daily attendance verification of support staff.
•Provide emergency or disaster preparedness information through info-campaigns and advisories
•Monitoring of required permits, licenses, and certifications and ensuring these are regularly updated
•Assistance in internal and external audit activities.
The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.
Location:
