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Linklaters

Technical Services Manager (FTC)

Posted 2 Days Ago
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London, Greater London, England
Senior level
London, Greater London, England
Senior level
As a Technical Services Manager, you will manage Hard FM services and estate projects while ensuring seamless service delivery, overseeing the shutdown of existing premises, and leading setup in a new facility with a focus on technical services and technology integration. You will develop KPIs, manage stakeholders, and identify risks during transitions.
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Linklaters is a global law firm, with 31 offices in 21 countries worldwide. We are one of The Times’ Top 50 Employers for Women, a Working Families Top 30 employer, recognised by Stonewall as the leading employer for LGBTQ+ inclusion, and by the Social Mobility Employer Index as a top employer for advancing social mobility.

We love hearing from anyone who is enthusiastic about changing the Legal industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Linklaters, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Technical Services Manager - The role:

As Technical Services Manager, you will be the linchpin in managing our Hard FM services and estate projects. Reporting to the Head of UK Operations, your unique contribution will ensure seamless service delivery and project execution, sustaining our operations and compliance standards.

Key Responsibilities:

  • Transition Planning and Execution:

    • Develop a comprehensive transition plan that meticulously outlines timelines and logistics to ensure an uninterrupted business flow
    • Actively coordinate with stakeholders including internal teams, landlords, and external service providers to guarantee communication and coordination
  • Technical Services Management:

    • Oversee the shutdown of our existing premises, ensuring compliance with lease terms and maintaining landlord satisfaction
    • Lead the setup in the new building, focusing on integrating technical services infrastructure such as electrical, HVAC, and plumbing systems efficiently
  • Technology Integration and Management:

    • Conduct a thorough technology assessment for performance management, with a focus on building management systems and energy efficiency
    • Design training programmes to empower your team to smoothly transition to new technologies
  • Performance Monitoring:

    • Develop and implement key performance indicators (KPIs) and perform regular assessments to maintain the efficiency of technical services
  • Risk Management:

    • Identify potential risks and craft strategies and contingency plans to mitigate them, ensuring swift problem-solving during the transition

Technical Services Manager - What we're looking for:

  • At least five years of experience in premises and facilities management for a global blue-chip organisation.
  • Proven experience in successfully managing technical service transitions, specifically in tenancy roles.
  • Strong background in reporting, project management, and facilitating a positive relationship with landlords and suppliers.
  • Patient, reliable, and resilient, with the ability to make precise decisions under pressure.
  • Strong stakeholder management skills

Technical Services Manager - What's on offer?

This role is based at the Linklaters London office with a hybrid working model available.

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing

  • Private Medical Insurance
  • Free in-house fitness centre and subsidised health club memberships
  • Free onsite GP service and periodic health assessments

Finance

  • Pension and flexible savings options
  • Income protection and life assurance
  • Mortgage advice and will-writing services.

Family & Lifestyle

  • Electric car and cycle to work schemes.
  • Emergency family care
  • Additional holiday/birthday leave.
  • Maternity/paternity/shared parental leave.
  • Travel insurance and season ticket loan
  • Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)




Technical Skills

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ([email protected] for legal roles or [email protected] for business team roles).

HQ

Linklaters London, England Office

Silk Street, London, United Kingdom, EC2Y 8

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