Technical Product Owner

End Date

Salary Range

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

JOB TITLE:  Technical Product Owner

SALARY: £90,440 - £106,400            

LOCATION(S): London

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our London office.

About this opportunity

We’re already the UK’s leading Digital Bank and biggest mobile bank with nearly 14 million active online customers across our brands. Now we're on a journey to build the bank of the future, for which we're investing £3bn across platforms, people and data capabilities to truly become the best bank for customers!

The Platform Engineering team is on a mission to create the next generation technical platform for Lloyds Banking Group, a single platform consumed by every engineer and platform across the entire group, you'll be at the heart of one of the UK's biggest financial service technical transformations.

We're looking for a passionate Technical Product Owner with an exceptional track record to play a pivotal role in leading and shaping the roadmap and product development on our flagship Internal Developer Platform.

What you’ll do 

• Own your Product Backlog, bringing thought and product leadership, education and mentorship covering your key skill areas to support your team as they build out your vision for the product backlog & roadmap.

• Liaise and collaborate with all levels of customers & colleagues up to exec level to build backlogs & roadmaps that work not just for Engineering but have our customer’s requirements front and centre stage.

• Have a solid sense of ownership and integrity who enjoys working and be a great collaborator across internal, external, and 3rd party teams.

• Listen, influence, challenge, build trust and consensus from both your team and customers alike, whilst acting as the voice of the customer

• Stay calm & resilience under pressure and ensure the team always do the right thing by the customer, whilst appreciating things won’t always go right first time and are not afraid to challenge the ‘norm’

Who are we looking for

• Someone who thinks of the big picture! Always considering how our products & services can support the business, quick to identify new opportunities.

• Has excellent communication and interpersonal skills - able to showcase previous experience of customer management and skilled in translating information from the business to IT and back.

• With a passion for technology and commitment to delivering high-quality, maintainable solutions that work for the group today and into the future

• Brings a highly collaborative approach, working closely with other specialists and engineers from LBG, suppliers and partner resources,

• An engaging story-teller, energised by building rapport with all colleagues and partners, to find the common goals to build meaningful collaboration

• We want you to be brave, being intellectually curious embracing new insights and ideas whilst protecting our integrity, learning and growing as you go.

Why Lloyds Banking Group

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!

What you’ll need

• Experience of shaping Product Vision & building Product Roadmaps working closely with customers to define, then multiple parties to communicate content and benefit.

• Expert knowledge in building and managing comprehensive Product Backlogs using JIRA including defining Features, User Stories and Acceptance Criteria

• Accountable for Product Change Governance

• Expertise in prioritisation, co-ordinating with Customer Journey Managers ensuring delivery of the backlog via your Integrators (Delivery managers), and Engineering team(s) using the Agile method.

• Proven ability to collaborate with other parties with respect to securing dependencies outside your Lab, including definition, prioritisation and tracking the work to successful conclusion.

• Significant experience of Bank Change Process & related Governance and readiness to adapt this experience to the new Platform model including operational or Project Risk Management & Mitigation, all whilst managing against product budget.

• Has excellent communication skills for interaction with both our customers and the many Product teams of highly skilled engineers,

• Ability to work with multiple 3rd Party Vendors, building effective, partnering relationships.

As this is a Technical Product Owner role a strong prior background in technical delivery of either Software Engineering or Infrastructure Engineering related products is essential. The candidate will be able to demonstrate experience in at least two of the following:

•  Delivery experience of Public Cloud related products Google or Azure

• The industry term “Internal Developer Platform”, along with knowledge of what a Golden Path or Paved Road relates to

• Backstage.io and Product Catalogue knowledge

• The Google Cloud Data Science product set

• A passion for improving the Developer Experience

• A passion for generating and supporting new ways to teach our internal customer’s about our Internal Developer Platform

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.