Own and prioritize the product backlog, translate product vision into deliverable goals, collaborate with design, tech and business teams, define user journeys and use cases, analyze customer feedback, and drive delivery to achieve user and business outcomes in the UK education domain.
We are looking for an experienced Technical Product Owner who is passionate about building products that customers love. You will contribute towards the discovery, definition, delivery and performance of products and services in the ParentPay Group engagement portfolio.
You will define and own the details of the business value delivered at product level. You should be able to support the product, user and business priorities and help achieve the desired business and user outcomes. You play the role of the team linguist and should be able to talk with design, tech, and business to ensure the product delivers on user, business, and technical needs.
You will be responsible for understanding the needs of your users, working on the product backlog, and aid in delivery acceleration through creative thinking, an evidence-based approach and a keen focus on user and business value.
You will also need to develop an understanding of the UK education market, product vision and build expertise in your domain space to be able to effectively work with and guide your agile delivery teams.
We are looking for a strong all-rounder who has experience as a storyteller and technical liaison, can communicate the product vision to the technical team, can effectively manage collaboration amongst the team and understands user experience design, data analytics, sales, and marketing.
Key Responsibilities
- Develop understanding of the market segment and product positioning.
- Consistently evaluate and become the expert in the domain space.
- Understand the market and the competitive landscape.
- Collaborate with the product manager to understand the product vision and roadmap.
- Identify success criteria and to translate the product vision into executable goals that can be met in an incremental and iterative manner.
- Prioritize the backlog and align to product strategy.
- Assess customer feedback and investigate customer issues.
- Analyze information and make recommendations.
- Ability to define user journeys, process mapping, use cases, etc.
- Work closely with stakeholders on delivery teams (developers, QA, delivery managers) in designing, implementation and testing of the solutions.
- Work effectively within cross-functional teams in a complex, matrix environment.
- Facilitate, mediate, and gain agreement between groups.
- Demonstrate clarity of thought and the ability to translate the complex into simple and consistent terms.
Skills, Knowledge and Expertise
- Drives to Outcomes: focuses on results and desired outcomes and how best to achieve them. Able to execute plans through to action. Persistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectives.
- Ownership & Accountability: takes personal accountability and ownership for their work. This includes personal follow through, making and defending difficult decisions and tradeoffs, removing blockers, driving collective progress.
- Continuous Improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideas. Shows curiosity and has a keen interest to drive learning for themselves and others
About
At ParentPay Group, we believe that when schools run well, students thrive. That’s why we’ve spent decades building the operating system that supports well‑run schools – a seamless layer of tools, insights, and support that makes school life simpler for teachers, leaders, caterers, parents, and students alike.From cashless payments and parent engagement to catering management, library systems, and MIS platforms, we connect the everyday parts of education through simple, secure, and connected tools. What began as a way to make school payments easier has grown into Europe’s leading EdTech group – trusted by over 20,000 schools and 9 million users across the UK and Europe.Every day, our platforms process millions of payments, messages, and data points, quietly working in the background so schools can shine out front. Together, we’re helping schools save time, cut costs, and create more time for learning.ParentPay Group is more than a collection of brands. We are a group of people dedicated to supporting well‑run schools and giving time back to teachers, parents, caterers, admin staff – and most importantly, to students.
Similar Jobs
.png)
Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
Manage large enterprise dairy and beef accounts, driving growth and customer success while building relationships and developing account strategies. Collaborate with various teams, contributing to revenue forecasting and new initiatives. Frequent travel within the South Island required.
Top Skills:
AgritechDairy Systems
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
Manage high-touch Executive and VIP travel with a focus on premium service, complex itinerary management, and fostering long-term client relationships while adhering to contact centre performance metrics.
Top Skills:
AmadeusContact Centre OperationsGalileoGdsSabre
Fintech • Payments • Financial Services
The Area Sales Manager role involves leading a commission-only sales network, coaching independent sales consultants, and driving commercial performance while ensuring high team standards in a fast-paced field environment.
Top Skills:
PaymentsSoftware
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
