Technical Delivery

The Technical Delivery team is the engine behind bringing Hebbia to life within our customers' environments. We are builders, systems thinkers, and problem-solvers who translate customer needs into fully functioning AI-powered workflows. Sitting at the intersection of product, engineering, and go-to-market, the team is responsible for configuring, customizing, and deploying solutions that reflect how real teams operate - ensuring customers see value from Day 1.

Technical Delivery and AI Strategy operate as a two-person pod on every deployment. The AI Strategist owns the domain expertise and the customer relationship — they understand the workflow, the business problem, and the end-user deeply. Technical Delivery owns everything technical: the environment setup, the integrations, the AI architecture, and the build. Together, the pod is accountable for taking a customer from a signed contract to a live, confident, high-performing Hebbia deployment.

You'll take true ownership of the technical delivery lifecycle across your assigned accounts. You'll configure Hebbia environments, assist in custom AI workflows and agent buildss, scope and execute integrations, and ensure customers are live and realizing value quickly.

This structure means you won't be handed a spec sheet and told to execute - you'll be in the room, shaping the solution and taking real ownership from day one. You'll move fast, build things that matter, and directly see the impact of your work inside some of the world's leading financial institutions.

This role is for someone who is technical, moves fast, and wants early ownership. You don't need 10 years of experience. You need intellectual curiosity, real hands-on technical ability, and the drive to figure things out in an environment that doesn't hand you all the answers.

This role is based out of Hebbia’s New York City office in SoHo.

• Own the technical delivery of Hebbia deployments end-to-end: from environment setup and SSO configuration through integration, workflow build, and go-live
• Scope and execute integration projects, including identity/auth setup (SSO, SAML, OAuth), data connectivity, and API-based system integrations
• Design and build customer-specific AI workflows, agents, matrices, and templates that reflect how real teams operate with support from AI Strategists and CoE
• Lead prompt engineering, process engineering, and context engineering to optimize AI outputs for specific client use cases
• Architect AI patchwork solutions that connect Hebbia's capabilities to customer data environments and adjacent tools
• Partner closely with your paired AI Strategist to translate business requirements into working technical systems
• Surface patterns, edge cases, and product feedback to Engineering and Product — you are a first-line signal for what customers actually encounter
• Build repeatable playbooks, deployment templates, and reusable components that improve speed and quality across future deployments
• Document technical configurations, integration patterns, and best practices to grow the team's collective knowledge base

• 2-5 years of experience in a technical implementation, solutions engineering, or engineering-adjacent role — you've shipped things in professional settings, not just in side projects
• You have built and deployed LLM-powered workflows in a professional context — prompt engineering, agent frameworks, LLM orchestration, or AI automation are familiar territory
• You've shipped real integrations: you're comfortable with REST APIs, authentication patterns (SSO/SAML/OAuth), and connecting systems that weren't designed to talk to each other
• Strong command of structured data, configuration, and the technical building blocks of modern software stacks
• You can take a loosely defined business problem and produce a working, production-quality solution with limited hand-holding
• Clear, confident communicator — you can explain a technical architecture to a client's IT team in the morning and walk their end users through a workflow in the afternoon
• High ownership orientation — you treat your accounts like they're yours, follow through completely, and don't drop threads
• Thrives in ambiguity and moves with urgency in a fast-moving, high-expectations environment

The salary range for this role is $120,000 - $200,000 + competitive equity. This range is inclusive of several career levels at Hebbia and will be narrowed during the interview process based on the candidate’s experience and qualifications. Adjustments outside of this range may be considered for candidates whose qualifications significantly differ from those outlined in the job description.

Life @ Hebbia

PTO: Unlimited
Insurance: Medical + Dental + Vision + 401K + Wellness Benefits
Eats: Catered lunch daily + doordash dinner credit
Parental leave policy: 3 months non-birthing parent, 4 months for birthing parent
Fertility benefits: $15k lifetime benefit
New hire equity grant: competitive equity package with unmatched upside potential

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Hebbia is redefining how teams work with complex information, turning unstructured data into clarity, speed, and confident decision-making. As a Solutions Engineer, you’ll sit at the center of that transformation, working directly with some of the most demanding and thoughtful buyers in the world.

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