Technical Consultant

Duties and Responsibilities

Understands the requirements of customers within the project and strives to deliver these consistently.
Takes personal responsibility for ensuring the customer’s problems are resolved.
Takes personal responsibility for ensuring that all customers are communicated with at appropriate times throughout the problem resolution process.
Ability to develop and maintain strong, productive relationships with customers.
Works with customers to achieve successful results.
To actively contribute to the development of a high performance and collaborative team environment within the business.
Takes a proactive role in transferring knowledge and skills on the functionality of Enable products and technical solutions to other team members as required.
Works effectively with other Enable resources and customer team members in order to reach established objectives and deadlines.
Create Technical Design Documents based upon Functional Requirements
Collaborate with the consultants in writing technical design documents.
Responsible for writing and coding individual programmes from specific design requirements and technical specifications for Enable Products.
Draft and interpret written business requirements and technical specifications documents and report and analyse any defects.
Create, document, implement and maintain technical documentation, unit test plans, scripts and test harnesses using defined technical documentation templates in a timely fashion.
Designs, develops, modifies, de-bugs, documents and tests a range of Enable applications.
Actively contributes to the successful implementations of proposed solutions, by completing thorough testing on the build of the solution.
Maintains a high level of technical competency, systems, and industry trends.
Produces clean, maintainable, efficient, performant, secure code, designs and specifications that satisfy requirements and ensures they successfully pass QA without rejection.
Provides technical support for the team through design and code reviews, ensuring best technical practices are applied.
Provides technical support to customers as required.
Works with the development team to troubleshoot development environment, production environment, performance tune and optimize code.
Ensures all development is compliant with internal and external company policy and procedures along with quality guidelines and design standards.
Contributes to improvement of development policies and procedures.
Takes accountability, ownership and responsibility for delivering work in agreed timeframes and budgets.
Support service estimations for development tasks.
Review the design documentation and related estimations.
Customisation of the product to meet the needs of the customer based on the specifications from the Functional Consultant.
Integration of the solution with the customer’s legacy databases and systems
Document custom developed functionality in accordance with documentation standards and best practices.
Implement add-ons and code from third parties.
Initial test of the developed functionality.
Support integrated testing.
Undertake additional tasks, responsibilities, and ad-hoc projects as and when requested.
Ensure all billable work is billed effectively.
Maximizes opportunities for billable work.
Ensure timesheets are submitted on time and accurately recorded.

Knowledge, Skills, and Abilities (KSAs)

Proven track record in delivering outstanding technical solutions, requirements, solution design, and customer presentation skills.
Experience developing with X++, and SQL for 3 year +
At least 1-3 years’ experience in ERP software implementations.

Required Education and Experience

Relevant post-secondary qualification or substantial relevant work experience.
Experience in implementing system design and process improvements.
Experience working with key customers to deliver customisation requirements.
Requirements gathering and business analysis experience.
Experience in ERP (preferably Dynamics 365) Finance, Supply Chain, or Manufacturing with a basic understanding of related business processes.
Microsoft certifications in D365 development

Preferred Education and Experience

Bachelor of Science in Computer Science or similar, or equivalent experience (3+ years) in a Software Development Role
5+ years' experience delivering customisations for ERP platforms, with an emphasis on Finance and Operations
3+ years’ experience designing and architecting ERP customisations
Experience with SQL performance tuning
Experience of implementing API’s
Knowledge of pricing requirements in business solutions
Knowledge of Azure Service Bus, DevOps and load balancing

Travel

Our roles may require some travel, with a typical average being in the region of up to 20%. Very infrequently, however, some customers at some specific stages of their projects may request a higher percentage of travel, sometimes up to 50% or more.