Technical Account Manager MVSS

Position Title: Technical Account Manager 

Location: Manchester/Hybrid 

Role Purpose:  

This is an exciting opportunity to join a dynamic security solutions team in which you will be responsible for the management and delivery of client security programs. As part of a passionate delivery team, you should have a strong passion for IT security and a customer-centric approach to providing high-quality service to our clients. Solid experience of running Vulnerability Exposure Management programs is essential.  

Summary: 

This is an opportunity to work in a fun and challenging environment, using market leading security testing tools and platforms to provide security testing services to our large client base. You will play a key role in delivering and managing client security programs all year round, as well as building relationships with clients and ensuring that our services are meeting their needs. You will also be given every opportunity to help shape the direction of the department as well as assist with the development of new service lines offered by the company. 

• Client Security Programs: Design and set up security programs tailored to client requirements. 

• Vulnerability Scans: Conduct network and application vulnerability scans. 

• Validation: Manually verify vulnerabilities identified in scans. 

• Reporting: Write and deliver comprehensive client reports. 

• Client Support: Work directly with clients on vulnerability issues, providing support and answering queries. Providing support and answering queries from clients in a timely manner  

What we are looking for in you: 

• Operating Systems: Proficiency with Linux and Windows systems. 

• Network Security: Strong understanding and experience in network security. 

• Cloud Security: Knowledge of cloud security concepts. 

• Tools & Utilities: Experience with vulnerability management tools (Qualys, Nexpose Rapid 7, HP WebInspect, IBM AppScan , Tenable Nessus, Burp, NMAP)), External Attack Surface Management, ITSM (Service Now) and cloud vulnerability tools (AWS Inspector, GCP Security Command Center, Tenable, Qualys, Rapid 7). 

• Aggregator Platforms: Familiarity with platforms like Vulncan.io, Prism. 

• Vulnerability Exposure Management: Strong experience of running Vulnerability Management, an understanding of how vulnerabilities can be linked and the impact on risk 

• Soft Skills: Excellent interpersonal and communication skills, proactive problem-solving, strong team player and strong in customer management. 

• Experience: Minimum of 2 years in a security-related role. 

Desirable competencies: 

• Education: Degree in Computer Science/Engineering or equivalent experience. 

• Information Security: Understanding of web services architecture and commonly employed technologies. Exposure to software development and understanding of secure code development. 

• Compliance: Experience/willingness to assess Cyber Essential assessments and knowledge of PCI DSS PCI DSS requirements, in particular PCI ASV testing. 

• Cloud Services: Understanding of cloud services, architecture, and technologies. 

• Certifications: CPSA or higher qualifications are desirable. 

• Clearance: UK Security Check (SC) clearance is desirable. 

Behaviours: 

• Focusing on Clients and Customers.   

• Working as One NCC. 

• Always Learning. 

• Being Inclusive and Respectful.  

• Delivery Brilliantly.   

Why NCC Group?  

At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.    

Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.  

 What do we offer in return?

We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits; 

⏰Flexible working  

💸 Financial & Investment  

• Pension  

• Life Assurance 

• Share Save Scheme 

• Maternity & Paternity leave 

🙋🏾Community & Volunteering Programmes  

⚡ Green Car Scheme  

🚴 Cycle Scheme  

🏥 Healthcare  

🏙️ Office Lifestyle  

🧑🏻‍🤝‍🧑🏻 Employee Referral Program  

🧘🏻 Lifestyle & Wellness  

🎓 Learning & Development