Techbar & AV Engineer, EUC Onsite Support

ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers!!

Role Purpose

The Junior Engineer supports the setup, operation, maintenance, and troubleshooting of audio-visual and video conferencing technologies across meeting rooms, event spaces, and corporate environments. This role is hands-on and customer-facing, ensuring reliable AV services and an excellent user experience. You will also be required to assist with onsite support issues at desk, IE monitor swap out, keyboard and mouse issues.

Key Responsibilities

AV Support & Operations

• Assist in the setup, testing, and operation of AV equipment for meetings, presentations, and events.

• Provide first-line support for issues related to projectors, displays, microphones, speakers, control systems, and video conferencing platforms.

• Support day-to-day service desk requests related to AV needs.

• Help with room checks and preventive maintenance of AV facilities.

Technical Troubleshooting

• Diagnose and resolve common AV issues (e.g., connectivity problems, audio dropouts, display failures).

• Escalate complex technical problems to senior engineers or vendors when necessary.

Installation & Maintenance

• Assist with installation and configuration of new AV hardware under supervision.

• Perform regular checks to ensure equipment is functioning correctly.

• Help maintain inventory of AV equipment and accessories.

Collaboration & Customer Service

• Deliver technical support with a helpful, professional, and customer‑focused attitude.

• Work closely with IT teams, facility management, and external suppliers/vendors.

• Support live events with basic AV operation (e.g., microphones, switchers, cameras).

Documentation

• Maintain accurate documentation of equipment, room configurations, and troubleshooting steps.

• Update user guides and simple how‑to instructions for end users when required.

Required Skills & Experience

Technical Skills

• Basic understanding of AV technologies:

  • Displays, projectors, DSPs, microphones, speakers

  • Videoconferencing systems (Teams Rooms, Zoom Rooms, etc.)

  • Basic networking concepts (IP addresses, cabling, bandwidth)

• Familiarity with AV control systems (Cisco, Polycom, Crestron, AMX, Extron) is beneficial but not required.

• Ability to use common troubleshooting tools (cable testers, network utilities).

Professional Skills

• Strong communication and interpersonal abilities.

• Good organisational and time‑management skills.

• Willingness to learn new technologies and undergo training.

• Problem-solving mindset with attention to detail.

Qualifications

• A-levels, vocational training, or equivalent technical qualification (preferred but not essential).

• Any AV-related certifications (e.g., AVIXA CTS) are an advantage.

• Basic IT certifications (CompTIA A+, N+, or equivalent) beneficial.

Experience

• Experience in an AV, IT support, or related technical role.

• Experience supporting meetings or events in a professional environment is desirable.

Personal Attributes

• Customer-focused approach.

• Proactive and keen to learn.

• Comfortable working in fast-paced or corporate environments.

• Team player with a positive attitude.

Career Progression

With demonstrated growth and technical capability, this role can progress to:

• AV Engineer / Mid-Level AV Technician

• Senior AV Engineer

• AV Systems Specialist

• Events Technician

• IT/AV Hybrid Support Engineer

• Onsite Support Engineer

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.