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AND Digital

Tech Strategy and Organisation Lead

Posted 4 Days Ago
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In-Office
Bristol, England
Senior level
In-Office
Bristol, England
Senior level
Responsible for leading complex digital delivery initiatives, managing diverse teams, ensuring quality outcomes, and driving continuous improvement in delivery processes.
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About us:

AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014.

We believe our work should always leave a legacy for the client. We do this through close relationships with our offices (or ‘Clubs’) so that our partners are always prioritised by a regional team close to them.

This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK and Europe with plans for global expansion in the next couple of years.

Join us - and help us fulfil our mission to close the world’s digital skills gap.

What you’ll bring to the table:

Delivery of outcomes

    • Own and drive end-to-end delivery of complex initiatives from selecting the right delivery approach and project management method (e.g. Scrum, Kanban, Lean, SAFe, Nexus, Value Stream Management) to planning, executing and optimising throughout engagements  to ensure predictable, timely, and high-quality delivery of outcomes aligned with business priorities.
    • Shape, set up, onboard and manage delivery teams made up of a diverse mix of onshore, nearshore and client team members 
    • Manage dependencies, risks, and constraints across squads, platforms, and stakeholders to ensure smooth execution.
    • Own delivery planning, sequencing, milestones, and execution tracking across teams.
    • Ensure a clear path to production, including operational readiness and post-release follow-up.
    • Collaborate across disciplines to ensure delivery plans are realistic, prioritised, and executable.
    • Own the commercial health of the engagement, ensuring milestones are reached while identifying opportunities to scale our services
    • Improve delivery processes and tooling to reduce execution friction through the application of GenAI strategy and AI tooling
    • Contribute to the commercial shaping of engagements and growth of accounts, including the design of outcome-based pricing models and the negotiation of high-value statements of work that balance risk with client value.

Assurance

    • Provide high-level delivery assurance and independent health checks across complex portfolios, identifying 'weak signals' of failure before they impact the critical path.
    • Proactively identify delivery risks and issues that may impact timelines, scope, quality or cost.
    • Drive mitigation plans and escalate when necessary to ensure delivery and outcome commitments are met.
    • Resolve execution blockers by coordinating across teams and leadership.
    • Metrics and reporting:
    • Track and report delivery metrics such as progress against outcomes, milestones, dependencies, predictability, lead time, and throughput.
    • Use data-driven insights to identify delivery bottlenecks and areas for improvement.
    •  Design and lead the governance cadence, ensuring steering committees have a sharp, data-backed view of delivery health and trajectory.

Stakeholder management

    • Partner with cross-discipline stakeholders to align delivery / product outcomes with business objectives.
    • Manage stakeholder expectations through clear communication, transparency, and realistic planning.
    • Foster collaboration across squads while maintaining delivery accountability.
    • Navigate friction points, from internal client politics to team misalignment, adeptly,  comfortably pushing back and having  the difficult conversations required to keep things on track.
    • Act as a trusted advisor to C-suite and Director-level stakeholders, influencing their digital strategy, organizational design, change or transformation plans to improve delivery and strategic execution.

Continuous improvement

    • Identify opportunities to improve delivery effectiveness, execution models, and ways of working.
    • Drive profitability by stripping out delivery friction. We need someone who understands that better execution directly translates to a healthier P&L for every engagement they lead.
    • Support teams in refining processes to improve efficiency, quality, and predictability.
    • Give and encourage regular feedback to drive the professional development of ANDis within your Club.
    • Apply lessons learned from delivery outcomes to improve future execution.

Practice development

    • Remain hands on by championing and influencing the delivery direction of engagements being led by yourself or the Club (your business unit).
    • Provide delivery guidance and advice to clients; being able to observe the problems closely and propose applicable solutions.
    • Coach, mentor and develop high-performing individuals and teams through implementing best practice delivery skills & methods, and adopting the behaviours associated with high performance.
    • Lead, develop and support the Delivery community in your Club and within AND through our Technology Strategy and Organisation Practice Area (community for our practitioners to come together and collaborate).
    • Contribute to the evolution of delivery at AND Digital, codifying best practices and developing new frameworks for the Technology Strategy and Organisation Practice Area.

ANDi Leadership & Squad Development

    • Lead and develop a squad of ANDis, including performance management, engagement, and day-to-day people support (with People Partner guidance where needed)
    • Act as the key point of contact for Performance & Progression, providing regular feedback, mentoring, and career development support
    • Drive high engagement across the squad, ensuring wellbeing, effective use of time (holiday, upskilling, innovation), and strong communication
    • Contribute to Club Wangari’s vision and objectives, aligning your squad to key initiatives and creating clear purpose and direction
    • Collaborate with People Partner, Squad Leads, and Service Delivery to raise issues, support planning, and ensure successful delivery of engagements

Why join AND Digital?

We have three core values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving.

By joining AND, we’ll provide:

  • Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people’s lives.
  • A “Blended Working” model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery.
  • The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation.
  • A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self. 
  • A safe environment for you to be yourself and challenge yourself.

Benefits

  • 25 days holiday allowance + bank holidays
  • Flexible bank holidays
  • Share scheme
  • A £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan 
  • Private medical insurance 
  • 6% employer pension contribution, when you contribute 2%
  • PLUS many more

For a full list of benefits - click here 

Equal Opportunities Statement

We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.

Top Skills

Genai
Kanban
Lean
Nexus
Safe
Scrum
Value Stream Management

AND Digital London, England Office

18 Henrietta St, London, United Kingdom, WC2E 8QH

AND Digital Maidenhead, England Office

1 Bell Street, , England , Maidenhead, United Kingdom, SL6 1

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