Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Role Summary
Provide team assistance and administration for the Business Systems team ensuring a Company standard is maintained to a high level
Specific Responsibilities
Organise team events
Providing administrative support to the senior leadership team and wider team as required
Diary management for members of the senior leadership team
Inbox management for the SLT when required
Prepare paperwork and packs for meetings
Own the User Access Review process for Global XB, Sector and Market Portals.
Support the JML Access Management process for our Broking platforms
Act and Secretary to the Novidea London Market User Group
Provide administrative support for the Blueprint Two project team
Arrange team meetings
Take and distribute minutes where required
Arrange project meetings
Assistance with business teams processing when required
Key Accountabilities
Good communicator
Good Microsoft Office skills
Ability to prioritise tasks
Good time management skills
Good people skills
Knowledge of policy admin systems preferred • Knowledge of Insurance Market preferred
Core Responsibilities for All Staff
Achieve Results through Relationships with All Parties
▪ Deliver a personal performance that contributes towards the Company achieving its objectives
▪ Achieve lasting relationships with all parties (clients, markets, suppliers, third parties and other staff)
Delivery of Service
▪ Consistently deliver an excellent and comprehensive service
Development and Professionalism
▪ Continuously develop skills and knowledge
▪ Develop others where you are responsible for their performance
Compliance
▪ Ensure compliance with of self and team with all applicable Company and/or Group policies and procedures
▪ Ensure correct authorisation is obtained and processes followed when required by the Company and/or Group policies and procedures
▪ Ensure that self and team comply with legal and regulatory requirements
▪ Ensure that team’s performance, HR and T&C records are up to date and meet the Company and/or Group’s requirements
▪ Maintain accurate records and deal with correspondence appropriately
Reporting
▪ Provide relevant management information to senior management
Projects
▪ Manage assigned projects and contribute to other projects as required
▪ Respond appropriately to urgent issues as they arise
Market Awareness
▪ Keep informed of all legal and regulatory developments relevant to the department ▪ Share information that could be beneficial to the Company
Representing the Company
▪ Any other reasonable duties, as required
What do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Fixed Term Contract (Fixed Term)
