Tax Consultant

Navan is seeking a Tax Consultant to help scale and shape the future of our Travel & Expense product lines. In this role, you'll work cross-functionally with teams across Sales, Product, Finance, Support, and Operations, including close collaboration with our C-Suite. Your goal: ensure exceptional client experiences while driving business growth.
As a key partner to our Account Managers, you’ll leverage your expertise in tax, accounting, and finance to expand our Travel Payments & Expense offerings within strategic accounts. You’ll play a foundational role in building a new team at a fast-growing, global SaaS company with multiple products and markets.
What you’ll do

• Act as the subject-matter expert on VAT, indirect tax, and e-invoicing for our customers after go-live.
• Partner with Account Managers to handle escalated finance and tax-related questions (VAT invoices, e-invoices, compliance workflows).
• Translate complex tax regulations into clear customer guidance, ensuring correct use of supplier vs. agent invoices, compliance with local e-invoicing mandates, and VAT reclaim processes.
• Provide hands-on support with VAT invoice retrieval, AP workflows, reporting, and export processes to ensure compliance and efficiency.
• Collaborate with Product, Engineering, Product Marketing and Tax SMEs to raise, track, and resolve issues (e.g. missing VAT, invoice structure, country-specific compliance).
• Contribute to customer-facing documentation and internal knowledge bases to clarify how Navan invoices can be used for VAT reclaim across different markets.
• Lead training, collateral and office hours with AMs and Support teams to strengthen tax and invoicing expertise.
• Monitor regulatory developments (e.g. EU e-invoicing rollouts, Spain/Italy clearing requirements) and provide feedback to Product on compliance risks and customer needs.

What we’re looking for

• Indirect Tax, VAT Analyst, Accounting, or Audit experience (Big 4, VAT IT, Fintua, Taxback or similar).
• Strong grasp of VAT principles, invoice compliance, e-invoicing mandates, and cross-border tax complexities (e.g. disclosed agent models, country clearing systems).
• Analytical mindset, comfortable breaking down regulatory and technical issues into actionable solutions for clients.
• Ability to explain tax and ERP concepts clearly to both finance teams and non-experts; skilled at building trust with senior finance and tax stakeholders.
• Works seamlessly with Product, Engineering, AMs, and clients to drive outcomes.
• Detail-oriented, curious, and eager to grow into a trusted tax and technology advisor.
• Fluency in either German or French is highly preferred.
• Experience with e-invoicing implementations in Europe (Germany, France, Spain, Italy) - strong plus.
• Familiarity with lodge card programs (Airplus, Amex iBTA) and how they affect invoice issuance - preferable.
• Exposure to AP/AR workflows, tax reclaim processes, and expense reporting automation - preferable.