Talent & People Coordinator (12-Month FTC)

Company Mission

In the future, almost everything we consume will simply materialise on our doorsteps – what we call “e-commerce” today will simply be “commerce” tomorrow. But if we continue on today’s trajectory, the growth of e-commerce risks damaging the environment, alienating our communities, and straining the bottom line for small businesses.

Relay is an e-commerce-native logistics network. We are built from the ground up for environmental, social, and economic sustainability. By building from the ground up we are able to entirely rethink both the middle and last mile enabling us to reduce the number of miles driven to deliver each parcel, lower carbon emissions, and lower costs, all while channelling funds to community members.

At the same time, we’re fixing the last broken aspect of e-commerce for consumers: delivery. As shoppers, we should have complete control over when and how we receive our purchases, and we should be able to return unwanted items as easily as we ordered them. That’s why whenever you buy from a merchant powered by Relay, you’ll be able to reschedule your delivery at any time. And if you don’t like what you ordered, at the tap of a button we’ll send someone to pick it up.

To orchestrate this complex ballet, Relay relies on a wide range of technologies, from advanced routing and planning to sophisticated user experiences that guide our team members on the ground. 

About the role

We’re looking for a Talent & People Coordinator to join our People Team on a 12-month fixed-term contract.

In the first six months, the primary focus will be on Talent Acquisition coordination, ensuring smooth recruitment processes and an excellent candidate experience. Alongside this, you will also provide support in People Operations and Office Management coordination, contributing to broader employee engagement and operational efficiency. This role will report to the Head of Talent Acquisition and will work closely with the People Operations Manager.

As the Talent & People Coordinator at Relay, you can expect to

Talent Acquisition Coordination

• Partner with recruiters and hiring managers to deliver a seamless candidate experience throughout the hiring process. 

• Diary Management: Schedule interviews and coordinate communications between candidates, recruiters, and hiring managers.

• Support with document management, e.g., creating offer letters, contracts and more. 

• Assist with other ad-hoc recruiting projects and initiatives.
  

People Operations & Office Management Coordination

• Assist with onboarding and offboarding processes, ensuring compliance (e.g., UKVI right-to-work checks, welcome activities).

• Support payroll processing, expense approvals, and HRIS system maintenance.

• Help plan and coordinate social events, offsites, and engagement initiatives for in-office employees.

• Maintain office operations, including vendor management and workspace coordination.

• Contribute to refining HR policies, processes, and internal documentation for efficiency.

• Assist with other ad-hoc people projects and initiatives.

We are looking for candidates who have

• 1-2 years of experience in recruiting coordination

• Strong organisation and time management skills, with the ability to prioritise multiple projects and objectives simultaneously.

• Ability to quickly learn and adapt to new technologies and systems.

• Ability to optimise workflows, automate processes, and improve operational efficiency.
  Hands-on experience with ATS.

• A proactive, adaptable mindset, eager to contribute in a fast-paced startup environment.

• Excellent written, verbal communication as well as executional skills.

The qualifications and experiences above act as a loose guide to what we’re looking for. We’d still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.

Relay is offering

• 25 days annual leave per year (plus bank holidays).

• Bupa Global: Business Premier Health Plan - Comprehensive global health insurance with direct access to specialists, dental care, mental health support and more.

• Contributory pension scheme.

• Hybrid working

• Free membership of the gym in our co-working space in London.

• Cycle-to-work scheme

• A culture of learning and growth, where you're encouraged to take ownership from day one.

• Plenty of team socials and events - from pottery painting to life-size Monopoly and escape rooms