Talent Acquisition Partner (Lisbon/London or York)

Job Type:

Build a brilliant future with Hiscox
 

About Hiscox

Hiscox is a dynamic and innovative organisation and as an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting and we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and problem solve.

About the People Team

The Hiscox People Function is embarking on an inspiring and forward-thinking transformation journey to establish a colleague-centric employee value proposition (EVP) that will be delivered through a digital-first approach. Our aim is to create scalable and standardised people propositions through our Centres of Expertise (CoE) that will have a significant impact, be relevant, and focus on building Hiscox's future capabilities.

Our ultimate goal is to empower colleagues to reach their full potential with the support of inspirational leaders who exemplify the Hiscox values and put the organisation at the forefront of their decision-making. We strive to become an insight-led and digitally fluent people function, that leverages data to enable informed decision-making and shape a workforce that is both customer-centric and commercially viable.

We are dedicated to being a strategic partner to the business by delivering innovative HR strategies and solutions that drive colleague engagement, enhance performance, and cultivate a culture of continuous learning and improvement. Our vision is to create a collaborative and diverse workplace culture whereby Hiscox is recognised as the best place to grow your career in the insurance industry.

The Role

Ready to revolutionize talent acquisition at Hiscox? We're looking for a Talent Acquisition Partner to design and execute recruitment strategies for non-Executive roles here at Hiscox. As an individual contributor, you will develop global talent acquisition plans that align with BU goals and growth plans, acting as a strategic advisor to BU and People leaders, including C-Suite executives, to deliver a seamless, cost-effective, and exceptional hiring experience.

Your strong analytical skills will be crucial as you monitor recruitment performance, provide actionable insights, and present data-driven reports on key recruitment metrics. You'll partner with Sourcing Partners to deliver market insights and intelligence that shape hiring strategies and support global business unit growth.

You'll also develop and maintain fair and consistent assessment processes to evaluate candidates' skills against critical role requirements. Regularly reviewing and enhancing these processes to address gaps and align with Hiscox values and Leadership Framework, you'll embed diversity and inclusion (D&I) strategies to promote equity and support the selection of diverse, high-calibre talent. Ensuring an exceptional candidate experience that reflects Hiscox values at every stage of the hiring process will be a key part of your role

Finally, you'll continuously improve recruitment processes by identifying inefficiencies, implementing innovative solutions, and incorporating feedback to optimize outcomes and enhance the candidate experience. If you're ready to take on a challenge that will stretch and reward you with the satisfaction of creating something truly exceptional, then we want to hear from you!

Key Responsibilities

- Full ownership of designing and executing recruitment strategies for all non-Executive Hiscox roles within relevant Business Unit (BU). Develop tailored global talent acquisition plans that align with BU goals, objectives, and growth plans.

- Act as a strategic advisor by collaborating with BU and People leaders (Up to C-Suite) and their teams to align BU and hiring strategies, delivering a seamless, cost-effective, and exceptional hiring experience for internal/external candidates and Hiscox hiring managers.

- Full ownership and accountability of the candidate sourcing process by driving strategic collaboration with Hiring Leaders and Sourcing Partners to define clear role requirements to identify top-tier candidates for in-demand roles.

- Lead and collaborate with the global Sourcing Partner team to actively engage with the external market, ensuring they design and execute innovative sourcing strategies to identify top-tier talent, including passive candidates, to meet Hiscox skills demands and diversity goals.

- Own and manage end-to-end internal mobility processes to engage and pipeline top internal talent for open roles, aligning employee skills with business needs and facilitating career growth.

- Utilize strong analytical skills to monitor recruitment performance, pinpoint bottlenecks, and provide actionable insights to inform and influence strategic BU hiring decisions.

- Regularly meet with relevant stakeholders to present data-driven detailed reports on key recruitment metrics such as time-to-hire, cost-per-hire, quality-of-hire, diversity outcomes, and other key metrics, demonstrating recruitment impacts while continuously optimizing hiring strategies

- Partner with Sourcing Partners to proactively provide stakeholders with market insights, mapping, and intelligence that shape hiring strategies and align with broader business unit strategies. Leverage trends and competitor analysis to ensure recruitment decisions drive strategic impact and support global business unit growth plans

- Develop and maintain fair and consistent assessment processes to evaluate candidates' skills against critical role requirements. Regularly review and enhance these processes to address gaps and align with Hiscox values and Leadership Framework. Embed diversity and inclusion (D&I) strategies to promote equity and support the selection of diverse, highcalibre talent.

- Deliver an outstanding, customer-focused candidate experience that is fair, engaging, and inclusive. Ensure that every stage of the hiring process reflects professionalism, respect, and Hiscox values, regardless of the outcome.

- Collaborate with the People team and business unit stakeholders to provide support and guidance on workforce planning, recruitment forecasts, and market trends. This partnership will drive efforts to build a diverse and inclusive workforce, while also focusing on succession planning, internal mobility, and proactive sourcing to meet both short and long-term talent need.

- Build and nurture strategic stakeholder relationships with senior leadership, hiring managers and wider People team to align recruitment initiatives and BU strategies. Act as a trusted partner, fostering collaboration while creating efficient, customized hiring plans that meet Hiscox and BU hiring needs.

- Utilize Applicant Tracking System (ATS), Customer Relationship Management (CRM), and other platforms to manage the end-to-end recruitment process, streamline workflows, and enable data-driven hiring decisions.

- Working closely with the Digital Channels team, design and execute employer branding strategies for relevant BU’s that position Hiscox as an employer of choice, attract diverse top talent and enhance visibility through innovative campaigns that promote inclusion and are in line with Hiscox global Employee Value Proposition (EVP).

- Develop and implement D&I strategies for the relevant business unit that foster an equitable workplace, attract top diverse talent, and create a culture of belonging. Utilize data, best practices, and innovative initiatives to drive meaningful change and promote inclusivity. Ensure that D&I strategies align with BU objectives, People team goals, and Hiscox values.

- Continuously improve recruitment processes by identifying inefficiencies, implementing innovative solutions, and incorporating feedback to optimize outcomes, enhance the candidates experience and align with evolving BU needs.

Skills

- Technical Expert

- Innovation – you are a creative thinker with a passion for exploring new ideas, technologies, and methodologies to enhance digital learning experiences and drive continuous improvement.

- Agility – you show flexibility and adaptability to navigate complex challenges and changing priorities in a fast-paced and dynamic environment.

- Data driven – you have strong analytical skills, with the ability to collect, analyse, and interpret data to inform decision-making and measure effectiveness

- Commerciality – you approach your work with a commercial mindset, making informed decisions based on data. Your focus is always on the end user, while ensuring that your decisions align with the overall business strategy. You conduct regular impact analysis and learning evaluations to demonstrate commercial ROI and ensure that the end user remains at the forefront of your decision-making process.

- Continuous Improvement – You have a strong commitment to continuous improvement, constantly seeking out new opportunities to enhance the colleague and end user experience. You actively solicit user feedback, staying attuned to their evolving needs and preferences, and leverage industry best practices to inform your approach.

- Communication – You possess exceptional communication and presentation skills, with the ability to effectively convey complex ideas and concepts to a diverse range of stakeholders. Your communication style is clear, concise, and persuasive, enabling you to build strong connections and engage with your audience.

Person Specification

- Extensive experience within talent acquisition, specifically in designing, implementing and executing recruitment strategies.

- Proven track record of collaborating with senior leadership and stakeholders to align recruitment with business goals.

- Experience managing end-to-end recruitment processes, including sourcing, assessment, and internal mobility.

- Demonstrated success in developing and implementing diversity and inclusion strategies.

- Experience with Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) platforms.

Flexible Working at Hiscox

Working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. Please speak to our resourcing team about the flexibility we could offer for this role.

Why Hiscox

Hiscox has a distinctive culture underpinned by strong values. Being the highest-ranking financial services firm in Glassdoor’s 2019 best places to work in the UK, and receiving very positive customer feedback, validates that our values are being lived

Work with amazing people and be part of a unique culture