Provide technical application support for TIBCO, managing incidents and changes, creating documentation, and applying service improvement principles.
Are you a self-motivated and sharp minded individual with experience of TIBCO Support Analysis that can help us beat cancer sooner?
We are looking for a driven and self-starting individual to...
- Provide technical application support for TIBCO in line with agreed service levels and working practices, providing Incident, Problem and Change management for the platform
- Triage, investigate, impact assess and resolve issues working with colleagues to ensure issues are resolved appropriately, managing through the resolution to successful deployment and live validation
- Take responsibility for the creation and maintenance of all relevant application documentation
- Apply Continuous Service Improvement principles, working with peers and wider Technology staff as appropriate, and seeking to apply improvements to working practice wherever possible.
You’ll work independently and autonomously, managing your day to day workload and priorities and will be expected to provide a first class customer focused support service
To join us in this fast-paced role you will need to have...
- Demonstrable experience of delivering technical support roles with the TIBCO application or other middleware platforms
- Experience of supporting and understanding Web services using SOAP, REST, etc.
- Experience in using messaging standards (EMS/JMS), Business Works, etc.
- Experience of administrating integration/middleware platforms
- Experience of ITIL Service Delivery and Support, preferably with a formal ITIL qualification (or equivalents outside of the ITIL framework)
Contract Type: Permanent
Salary: Competitive
Closing Date: Sunday 17th December
At CRUK we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse workforce will help us to beat cancer sooner.
Please note, from 2019, we will be relocating from our current offices in Islington to a new office space in Stratford, close to the Olympic Park.
Cancer Research UK (CRUK) London, England Office
2 Redman Place, London, United Kingdom, E20 1JQ
Similar Jobs
Fintech • Mobile • Payments • Software • Financial Services
Build reliable, scalable systems for business onboarding and verification across Europe and the UK. Responsibilities include automating information collection and decision-making, designing adaptable onboarding journeys, implementing financial-crime controls, and owning projects from discovery through impact measurement. The role involves collaboration with Product, Compliance, Operations, and engineering teams while maintaining strong standards for reliability, testing, and code quality.
Top Skills:
Ci/CdConcurrent SystemsData PipelinesDistributed SystemsFeature EngineeringJavaJdbcJvmMachine LearningNon-Relational DatabasesQuery OptimizationRelational DatabasesSpringTest Driven Development
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Owns strategic relationships and new business growth across major ServiceNow accounts in the energy and utilities sector. Leads executive engagement, account strategy, virtual teams, solution development, global resource deployment, customer roadmaps, renewals, licensing, and professional services. The role requires substantial client management and enterprise software sales experience, strong executive relationship skills, demonstrated quota attainment, and up to 50% travel.
Top Skills:
Artificial IntelligenceIt Operations ManagementIt Service ManagementSecurity OperationsServicenow
Financial Services
Manage a portfolio of UK FTSE 100 corporate clients and drive global payments revenue across treasury services, merchant services, foreign exchange, and trade and working capital solutions. Own sales strategy, pipeline governance, new business goals, competitive tenders, and client proposals. Build senior relationships, coordinate cross-regional teams, and lead complex, multi-product solutions in partnership with banking, product, implementation, client service, and control stakeholders.
Top Skills:
Cash ClearingForeign ExchangeKycLiquidity ManagementMerchant ServicesMicrosoft AccessExcelMicrosoft PowerpointMicrosoft WordTrade FinanceTreasury ServicesWorking Capital Solutions
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
