Supply Chain Operations Manager – Customer business and certification

Supply Chain Operations Manager – Customer business and certification

Location : Derby

Full time

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture

Position Summary

Engine Overhaul Services have an opportunity to join our Customer Operations Team in Derby as a Supply Chain Operations Manager managing MRO, Campaign, Capability and Network Training lines of activity. You would be part of driving our strategy to deliver a world class service to customers of our Large Engine products. You would be part of developing new capabilities, processes and tools that will be shared across the MRO Network worldwide working together with our customers within Rolls Royce and Airlines. You would be part of a diverse and high performing team who take pride in setting the standard in compliance, safety, and delivery through a robust production system.

What you will be doing

You will impartially co-ordinate supply to ensure the best possible customer and business outcome for Rolls-Royce.

• Impartially co-ordinate supply to ensure the best possible customer and business outcome for Rolls-Royce.

• Lead the operational drive within the business to credibly execute the plans, ensuring delivery of customer requirements. Implement and embed standard delivery processes for the Customer Business and Certification teams

• Resource owner for Customer Business and certification teams, ensuring alignment to generic roles and development of competency in role to the required level.

• Ensure that commitment acceptance is deployed and sustained within the value stream.

• Ensure the ERP system reflects current commitments. Accountable for ERP compliance within the value stream, using the standard, mandated Work Instruction, ensuring robustness of plans through high integrity data.

• Ensure all supply chain risks that have potential to impact delivery are identified, prioritised and escalated, where appropriate, within the wider organisation.

• Through the standard process, ensure root cause analysis is completed for priority parts where the delivery of material / tooling / logistics plan has failed.

• Support appropriate CoP's and process councils, ensuring sharing of best practice and continuous improvement of standard processes. Help identify, document and deliver areas for supply chain improvement.

• Align and coordinate between Engine Projects & Customer Teams.

Who we’re looking for

Being a part of Rolls-Royce, you’ll know we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do.  These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.

• Proven leadership qualities through ability to influence outside area of direct control.

• Demonstrated ability to deliver under challenging circumstances.

• Broad understanding of different roles / functions / processes (e.g. Overhaul, Manufacturing, Purchase, NPI, ME, Project Management etc.).

• Experience of production planning and control and logistical processes and Implemented improvement activity, participated in dealing with change (e.g. process, organisation).

• Knowledge of and working Part 145 systems.

• MS Office or equivalent working skills, with SAP knowledge preferred

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Please be aware that the priority will be given to employees identified as being at high risk. The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to  

This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade. 

It is advised that you inform your current manager of your application for this role.   

For further information please contact: Derek McCall – Customer Operations Manager  

Grade: Level C