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About the Role:
We are looking for an experienced Supply Chain & Logistics Coordinator to join our growing supply chain team at MILE. This role is critical in ensuring the efficient movement of stock from suppliers to warehouses and customers.
Key Responsibilities:
- Shipment Coordination: Manage and track the movement of goods from manufacturers to warehouses and customers, ensuring timely and cost-effective deliveries.
- Customs Compliance: Handle customs clearance procedures, including accurate documentation, HS codes (including classification), and compliance with international import/export regulations.
- Freight Management: Liaise with freight forwarders, couriers, and shipping partners to secure the best rates and service levels.
- B2C Shipment Management: Handle queries with couriers for B2C shipments, conducting missing parcel investigations, ensuring customers have a smooth experience from purchase to delivery
- Stock Control: Work closely with the warehouse team to ensure inventory accuracy, efficient stock allocation, and timely dispatch of orders.
- Supplier & Vendor Relations: Collaborate with suppliers to ensure production timelines align with shipping schedules and customer deadlines.
- Process Improvement: Identify and implement best practices to streamline logistics processes and improve operational efficiency.
- Problem Resolution: Proactively troubleshoot logistics and customs-related issues, ensuring minimal disruption to supply chain operations.
- Data & Reporting: Maintain detailed shipment records, prepare logistics reports, and analyse performance metrics to help make informed decisions to optimise operations.
Requirements
- Experience: 2+ years in a logistics or supply chain role within the fashion industry or a related sector.
- Customs Knowledge: Strong understanding of customs clearance processes, including import/export regulations, duties, tariffs, and HS codes.
- Technical Skills: Proficiency in logistics and inventory management
- Communication: Excellent communication skills to work effectively with suppliers, freight forwarders, and internal teams.
- Problem-Solving: Ability to identify and resolve logistics challenges in a fast-paced environment.
- Attention to Detail: Strong organisational skills with a keen eye for accuracy in documentation and reporting.
- Flexibility: Ability to work under pressure, meet tight deadlines, and adapt to evolving business needs.
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