Provides technical, IT, and digital workflow support within a photographic studio. Responsibilities include supporting Mac users, managing studio systems and image workflows, troubleshooting hardware and software, maintaining equipment inventory and disaster recovery strategies, developing SOPs, coordinating studio logistics, and recommending technology improvements to reduce downtime.
Role Purpose
The Studio Technical Coordinator serves as the primary technical, digital, and IT support specialist within the photographic studio environment. Working alongside the Technical Lead, this role is responsible for overseeing studio systems, software, hardware, and image workflows to eliminate downtime and maximise operational efficiency. As a natural problem solver with a strong technical aptitude, you will provide desktop support for Mac users, manage studio equipment inventory, and maintain disaster recovery strategies.
Role Responsibilities
Technical Operations, IT & Image Workflows
- Ensure all digital studio systems, system architectures, and network hardware operate at optimum performance, rectifying technical issues quickly to meet business objectives.
- Provide end-user desktop support for studio Mac users, imaging computers for freelance photography teams, and serving as the base contact point for system administration.
- Oversee end-to-end image workflows throughout the studio, ensuring full adherence to NEXT image guidelines and stepping into the Digital Operator role when required.
- Maintain Disaster Recovery strategies for business continuity demands and produce technical reporting documentation to keep senior management informed of progress.
Studio Management, Logistics & Equipment
- Manage and maintain the inventory of photography, lighting, and IT equipment, ensuring proper organisation, maintenance, and secure storage.
- Develop and implement Standard Operating Procedures (SOPs) for equipment usage, system maintenance, and studio safety.
- Coordinate studio schedules and logistics, managing equipment availability, personnel assignments, and resource allocation.
- Support Studio Floor Assistants with set changes and studio services, and deputise for the Studio Manager regarding technical, maintenance, or operational issues.
Innovation & Continuous Improvement
- Stay up to date with emerging digital technologies, industry trends, and hardware/software releases to recommend strategic equipment upgrades.
- Identify and troubleshoot technical bottlenecks to minimise studio downtime and streamline daily shoot pipelines.
- Proven experience in a technical coordinator, digital operator, or IT support role within a fast-paced photographic studio environment.
- Expert knowledge of macOS, Capture One Pro, Adobe Creative Cloud, and studio system administration tools.
- Solid understanding of camera tethering, network solutions, digital backs, and the latest photography and lighting equipment.
- Exceptional technical problem-solving skills with a strong aptitude for quick hardware, software, and workflow error resolution.
- High degree of flexibility with a willingness to work irregular hours, evenings, weekends, or across various locations as production demands dictate.
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Company performance based bonus
- Early VIP access to sale stock via Direct to Desk
- Life assurance
- Sharesave scheme
- Annual Travel Card Loan
- Sample Sales
- Fantastic L&D opportunities
- Flexi-Hour Scheme
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0207 436 2000 and leave a voicemail.
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