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About the Studio:
Squint/Opera is Journey’s immersive design studio, bridging the digital and physical worlds through groundbreaking storytelling and emerging technologies such as Unreal Engine and virtual twins.
We’re the innovators behind the Empire State Building Observatory’s digital reinvention, creating over 40 unique exhibits that transform 10,000 square feet into an interactive journey through history and architecture. At Battersea Power Station, we designed Lift 109, an immersive ascent experience that melds cutting-edge animations, interactive elements, and spatial soundscapes to breathe new life into London’s iconic landmark. For Qiddiya City, we pushed the boundaries of virtual production, crafting a revolutionary campaign that ignited global excitement for Saudi Arabia’s visionary sports and entertainment mega-development.
We’re at the forefront of a new era in experiential multidimensional design (MDX) and an integral part of Journey’s Experience Stack. Inspired by the concept of a tech stack, our Experience Stack draws on decades of cumulative expertise from our physical, lighting, live & immersive, and emerging technology studios to produce magical, meaningful, original work. This integration propels our partners into new realms of growth and delivers multidimensional experiences that are not just consumed but that are lived and felt through every dimension of human interaction.
About the Role:
As the Studio Receptionist, you’ll play a key role in ensuring the smooth day-to-day running of our studio while creating a welcoming environment for employees and visitors. This role is ideal for someone who enjoys variety, thrives in a creative workplace, and takes pride in delivering exceptional support and thoughtful details that enhance the workplace experience.
Reception/Studio Duties:
- Greet visitors and offer refreshments (tea/coffee).
- Field incoming calls and take messages.
- Handle incoming post and deliveries for the building and arrange outgoing post for the company.
- Keep the studio tidy and organised.
- Oversee meeting rooms: check and tidy spaces, and adjust bookings as needed.
- Order refreshments and catering for client and internal meetings and workshops.
- Manage weekly and ad hoc grocery orders, restocking general studio supplies (e.g., stationery, cleaning supplies).
- Maintain the coffee machine, arrange weekly "Biscuit Wednesdays," and ensure fresh fruit is available daily.
- Assist with additional tasks delegated by the Studio and Management team.
- Assist with studio closure procedures prior to leaving each day.
Studio Admin Duties:
- Assist in arranging company travel, including flights, trains, hotels, and taxis, liaising with our Travel Management Company.
- Manage taxis and couriers (incoming and outgoing).
- Keep shared documents, such as the phone list and studio/security records, up to date.
- Report maintenance issues to the Studio Team and assist with coordinating tradespeople.
Personnel Duties:
- Assist the Studio & Culture team with organising leaving cards and gifts.
- Support company-wide events, such as Masterclasses, Projectshares, and initiatives that foster a positive workplace atmosphere.
- Help create a welcoming and engaging experience for employees and visitors alike
- Assists in onboarding new employees which includes a studio tour, getting acquainted with the studio amenities, and a walk through of the studio operations handbook.
Person Specification
- Thrives in a dynamic, people-facing role.
- Skilled planner and organiser with excellent time management skills.
- Friendly, polite, and professional in all interactions.
- Enjoys working in a varied and creative environment.
- Brings a proactive approach to problem-solving and improving daily studio operations.
Requirements
- In studio three days per week
Hours
Part-time [ Tuesday - Thursday ]
Salary Pay Range
£28,808—£30,500 GBP
About Journey:
But we're so much more than a combination of acquisitions; we're a revolutionary framework of layered design capabilities akin to the layers of a technology stack for software companies. Like the best technology stacks, our framework continuously evolves to embrace new capabilities and creative possibilities with the future of the human experience at the forefront. This game-changing framework, the Journey Experience Stack, allows us to design for every touchpoint and create uncommonly cohesive brand universes, drawing on our collective expertise in interior design, lighting design, media design, interactive design, and content creation to deliver industry-first solutions for entertainment, healthcare, retail, hospitality, real estate, and cultural institutions.
No other full-service studio practices multidimensional design or vertically integrates its experience capabilities with this level of sophistication. Whether we’re reimagining the hospital-patient relationship, creating the world’s most immersive entertainment venue, revolutionizing live theater, or crafting virtual twins that accelerate ideas’ passage from vision to reality, Journey’s work is pioneering the shift of how people perceive, engage, and interact with the world.
