Student Recruitment Advisor

What the role involves:

• Track Enquiries, applications, admissions data, and manage student recruitment pipelines. 
• Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes. 
• Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads. 
• Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers. 
• Assist with special projects and initiatives related to student recruitment and enrolment management as needed. 

About You:

• Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets. 
• Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
• Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner. 
• Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support. 
• Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments. 
• Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
• Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
• Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
• Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.

What we offer:

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus