Administer, support, and optimize multi-vendor enterprise storage and backup platforms. Perform provisioning, monitoring, migrations, DR testing, backup operations, incident escalation, root-cause analysis, runbook maintenance, and mentor junior staff to meet SLAs and RPO/RTO objectives.
Join our Team
About this opportunity :
We are looking for a Senior Storage and Backup Expert who will be responsible for administering, supporting and maintaining enterprise storage and data protection platforms to ensure high availability, performance, security and recoverability of business-critical systems. The role focuses on day-to-day operations, troubleshooting, optimization, and lifecycle management across multi-vendor storage and backup technologies.
What you will do :
Storage Administration• Administer and support enterprise storage platforms including DELL Storage systems (VMAX, PowerMax, Unity, NAS and Elastic Cloud Storage - ECS).• Manage and support IBM Flash Storage, IBM Elastic Storage System (ESS), Pure Storage and Huawei OceanStor Storage environments.• Perform storage provisioning, zoning, masking, capacity management and performance monitoring.• Monitor storage health and proactively identify and resolve performance, availability and capacity issues to meet SLAs.• Execute storage migrations, expansions, upgrades, firmware updates and patching activities.• Support replication, snapshots and disaster recovery operations as per defined procedures.
Backup & Data Protection• Administer and support enterprise backup solutions using DELL EMC NetWorker, PowerProtect Data Manager (PPDM) and Data Domain.• Manage backup jobs, schedules, retention policies and compliance requirements.• Monitor backup operations, troubleshoot failures and ensure successful completion within backup windows.• Perform restore requests, periodic recovery testing and disaster recovery support activities.• Ensure backup and recovery operations meet defined RPO/RTO objectives.
Operations & Support• Act as a senior escalation point for storage and backup incidents, problems and service requests.• Perform root cause analysis and implement preventive actions to avoid recurrence.• Maintain operational documentation, runbooks and standard operating procedures (SOPs).• Participate in on-call support and provide support for 24x7 production environments, if required.• Coordinate with vendors for technical support, case management, and issue resolution.
Collaboration & Knowledge Sharing• Work closely with UNIX/Linux, Windows, VMware, Cloud, and Application teams for storage and backup-related activities.• Provide technical guidance and mentoring to junior team members.• Communicate effectively with customers and stakeholders on operational status, incidents and risk areas.• Identify operational risks/issues and ensure they are escalated and tracked to closure.
What you will bring :
Strong hands-on experience in :
Qualifications and soft skills :
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 780814
About this opportunity :
We are looking for a Senior Storage and Backup Expert who will be responsible for administering, supporting and maintaining enterprise storage and data protection platforms to ensure high availability, performance, security and recoverability of business-critical systems. The role focuses on day-to-day operations, troubleshooting, optimization, and lifecycle management across multi-vendor storage and backup technologies.
What you will do :
Storage Administration• Administer and support enterprise storage platforms including DELL Storage systems (VMAX, PowerMax, Unity, NAS and Elastic Cloud Storage - ECS).• Manage and support IBM Flash Storage, IBM Elastic Storage System (ESS), Pure Storage and Huawei OceanStor Storage environments.• Perform storage provisioning, zoning, masking, capacity management and performance monitoring.• Monitor storage health and proactively identify and resolve performance, availability and capacity issues to meet SLAs.• Execute storage migrations, expansions, upgrades, firmware updates and patching activities.• Support replication, snapshots and disaster recovery operations as per defined procedures.
Backup & Data Protection• Administer and support enterprise backup solutions using DELL EMC NetWorker, PowerProtect Data Manager (PPDM) and Data Domain.• Manage backup jobs, schedules, retention policies and compliance requirements.• Monitor backup operations, troubleshoot failures and ensure successful completion within backup windows.• Perform restore requests, periodic recovery testing and disaster recovery support activities.• Ensure backup and recovery operations meet defined RPO/RTO objectives.
Operations & Support• Act as a senior escalation point for storage and backup incidents, problems and service requests.• Perform root cause analysis and implement preventive actions to avoid recurrence.• Maintain operational documentation, runbooks and standard operating procedures (SOPs).• Participate in on-call support and provide support for 24x7 production environments, if required.• Coordinate with vendors for technical support, case management, and issue resolution.
Collaboration & Knowledge Sharing• Work closely with UNIX/Linux, Windows, VMware, Cloud, and Application teams for storage and backup-related activities.• Provide technical guidance and mentoring to junior team members.• Communicate effectively with customers and stakeholders on operational status, incidents and risk areas.• Identify operational risks/issues and ensure they are escalated and tracked to closure.
What you will bring :
Strong hands-on experience in :
- DELL Storage: VMAX, PowerMax, Unity, NAS, ECS
- IBM Storage: Flash Storage, ESS
- Pure Storage
- Huawei OceanStor Storage
- Expertise in data protection platforms:
- DELL EMC NetWorker
- PowerProtect Data Manager (PPDM)
- Data Domain
- Solid understanding of SAN/NAS, Fibre Channel, iSCSI, multipathing, and storage networking.
- Experience supporting storage for VMware, UNIX/Linux, and database environments.
- Knowledge of replication, snapshots, and DR operations.
Qualifications and soft skills :
- Education: BSc in Telecommunications, Computer Science or equivalent.
- 8+ years of experience in Storage and Backup Administration in enterprise environments.
- Proven experience managing multi-vendor storage and backup platforms.
- Strong operational experience in SLA-driven, production environments.
- Strong troubleshooting and analytical skills.
- Excellent communication and stakeholder management skills.
- Ability to work independently and handle high-pressure production issues.
- Proactive, detail-oriented and ownership-driven approach.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 780814
Top Skills
Cloud
Data Domain
Databases
Dell Ecs
Dell Emc Networker
Dell Nas
Dell Powermax
Dell Unity
Dell Vmax
Fibre Channel
Huawei Oceanstor
Ibm Ess
Ibm Flash Storage
Iscsi
Multipathing
Nas
Powerprotect Data Manager (Ppdm)
Pure Storage
San
Storage Networking
Unix/Linux
VMware
Windows
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead L2 support for NetCracker convergent billing and rating: manage P1/P2 incidents, perform RCA, troubleshoot rating/charging/billing issues, ensure SLA compliance, coordinate vendors/teams, support changes and UAT, maintain runbooks and mentor L1 engineers.
Top Skills:
Netcracker Convergent Billing & Rating,Product Catalog,Product Offering,Product Structure,Rule Engine,Rating Engine,Billing Engine,Rest,Soap,Esb,Mediation,Cdr,Unix/Linux,Shell Scripting,Sql,Java,Javascript,Ssl,Servicenow,Remedy,Jira,Itil
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Maintain and operate a high-traffic integration backbone using TIBCO suite and Node.js microservices. Deploy and monitor services on Kubernetes/OpenShift, manage APIs with Mashery, orchestrate Kafka streams, handle secure file transfers with TIBCO MFT, configure ELK for observability, and maintain CI/CD pipelines. Follow ITIL processes, ensure SLA compliance, coordinate incidents with teams, and perform production change deployments and troubleshooting.
Top Skills:
Ci/CdDockerElasticsearchGraphQLKafkaKibanaKubernetesLinux/Unix ShellLogstashNode.jsOpenshiftSslTibco Bw6Tibco BwceTibco MasheryTibco Mft
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
This role supports Mission Critical Network and Enterprise business growth across EMEA, focusing on solution expertise and customer engagements.
Top Skills:
Bss (Emm)Core (IcsEmbms SolutionEp5G)Gsm-ROperational Oss/Bss/It ToolingOss (Enm)RanUccVhf/Uhf
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
