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As a Staff Site Reliability Engineer within our Platform Domain, you will play a pivotal role in setting and executing on the technical strategy that ensures our platform's scalability, resilience, and security. You will collaborate closely with the Developer Experience (DevEx) and Site Reliability Engineering (SRE) team to integrate best practices and deliver high-quality features that provide unique business value. Your work will directly impact multiple Teams and Domains, shaping both immediate and long-term product decisions.
YOUR CHALLENGE:- Technical Leadership: Develop and implement the technical strategy for the Platform Domain together with the engineering leadership, ensuring alignment with business objectives and industry best practices. Act as a thought leader in the areas of DevEx, SRE, and Security.
- Collaboration: Influence and guide the roadmaps of Teams within the Domain, collaborating with engineering managers, other Staff Engineers and Teams to achieve business-impacting goals while balancing local and broader organizational priorities.
- Impact and Vision: Define and communicate the tech vision for the Domain to both the team and the wider organisation. Lead delivery of large-scale, complex projects that span multiple Teams or Domains, with a focus on reliability, security, and operational excellence.
- Problem Solving: Tackle open-ended, and ambiguous problems by determining priorities and defining both the approach and implementation plan in collaboration with the team. Ensure that technical trade-offs are meticulously evaluated to optimize customer value.
- Mentorship: Serve as a role model, mentoring and inspiring other engineers. Promote a culture of continuous improvement and knowledge sharing across the engineering organization.
- Proven expertise in Site Reliability Engineering and a strong understanding of Developer Experience and Security best practices.
- Experience in influencing technical and product direction within a large engineering organization.
- Demonstrated ability to lead delivery of complex, high-impact projects through technical leadership or direct implementation.
- Exceptional problem-solving skills and the ability to prioritize complex, competing requirements.
- Good communication skills with a track record of effective collaboration across teams and organizational levels.
- Familiarity with industry standards and legal compliance in security and reliability (e.g., GDPR, SOC2) is a plus.
Our mission is simple but powerful: to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.Our Company Culture
Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Powered by our commitment to care, inclusion, innovation, and collaboration, we support employees through initiatives like Employee Resource Groups (ERGs), mentorship programs, and more.
Here are just a few examples of the ERGs fostering connection:
- LGBTQIA+ Network – Advocating for inclusivity and championing allyship.
- Bookclub – Encouraging cultural exchange, fostering discussion, critical thinking, and team engagement through shared reading and analysis.
- Blacklane Cares Leave – Spend up to eight paid hours annually volunteering for causes meaningful to you.
We welcome—and actively support—employees to create or join the communities that are important to them.
Why join us in a Blacklane on the fast lane?- Fair Pay & Shared Success → We provide good salaries and automatically enroll all employees in our Virtual Stock Options Plan (VSOP). Your shares vest over four years, with full transparency on their value growth through Ledgy.
- Blacklane Mystery Rides → As a valued contributor to our success and growth, we are pleased to offer you one complimentary ride per quarter to experience and evaluate our chauffeur services firsthand.
- Learning & Development at Blacklane → We value the person beyond the CV, which is why we are committed to your continuous growth—not just for the company’s success, but for your own professional development. We believe that when our employees stay ahead, so does Blacklane. That’s why you have free access to thousands of online courses on LinkedIn Learning, tailored to your career aspirations, along with a unique learning experience designed for those stepping into leadership roles.
- The way to your heart goes through your stomach? → If so, we’ve got something special for you, in Berlin: our weekly homecooked, quality office lunches. Not only do they fuel your mind and body, but they also provide the perfect opportunity to connect with colleagues from all departments, fostering stronger bonds beyond your own division.
- Your Health, No Compromise → with Nilo Health & WHOOP
We prioritize both your mental and physical well-being because a healthy team creates a thriving culture. That’s why we offer access to the Nilo Health platform for mental wellness and the WHOOP bracelet, after one year to support your fitness—available for you to use as you choose. - Social responsibility → We Care: Learn more about Miracle flights and the meaningful impact behind our commitment to making a difference.
- Share your ideas with Blacklane’s C-Level → Our approachable C-Level team values your insights. Once a month, they host a consultation day where you’re invited to share your ideas, feedback, and constructive criticism—because your voice shapes our future.
- Thrive Together → Our Hybrid Office Culture: At Blacklane, we believe in the power of in-person collaboration and connection. That’s why we follow a hybrid, 3 office day focused approach. This supports both our fast-paced growth and the building of strong, engaged teams. We know everyone’s situation is unique, so our hybrid setup still allows for flexibility when needed. If you’re excited about contributing in a dynamic, people-driven environment and value both teamwork and personal accountability, we’d love to hear from you!
Do you have any questions or want to know more about our way of working? Feel free to contact us. We’re happy to connect!
We place great value on equal opportunities. Therefore, we welcome everyone to apply!
Curious to see us in action? Let’s go!
→ Watch us on Amazon Prime
→ Listen to our CEO in Startup insider episode #1643
→ Blacklane is backed by investors who share our vision: Mercedes-Benz Mobility, Tasaru, Sixt, the Al Fahim Group, Alstin Capital, RI Digital Ventures, and b2venture
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London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
