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At eBay, we believe great products don’t just happen—they’re built with passion, collaboration, and a drive to make things better. That’s where the Planning, Program and Operational Excellence team comes in. Our mission is to improve how we build and launch products that Buyers and Sellers around the world love. We are dedicated to optimizing every stage of the product development lifecycle—streamlining processes, accelerating delivery, and empowering cross-functional teams to focus on outcomes and magical customer experiences. If you’re excited about shaping the way great products come to life and improving experiences for millions of customers, we’d love for you to join us!
As a Technical Program Manager (TPM) at eBay, you’ll play a key role in driving execution across several cross-functional initiatives within our Shipping organisation. You’ll collaborate with product, engineering, design, and business stakeholders to deliver complex projects that move the company forward. You’ll bring strong execution discipline and growing technical fluency to help teams stay aligned, make smart tradeoffs, and deliver impactful results. This role is ideal for someone who has independently led complex programs and is ready to expand their strategic influence and operational rigor.
What you will accomplish:
Independently drive execution of large, cross-functional projects, managing end-to-end delivery with minimal oversight.
Build multi-quarter plans in collaboration with product and engineering leads, guiding estimation and tradeoffs.
Enable execution readiness by ensuring clarity around goals, timelines, and handoffs; proactively flag risks or misalignments before they escalate.
Track and manage project milestones, risks, and dependencies using clear, reliable tooling.
Introduce scalable execution practices, such as risk logs, intake processes, or RASCI documentation that improve delivery hygiene and reduce team friction.
Proactively resolve delivery risks and operational issues to keep initiatives on track.
Lead prioritization discussions with cross-functional partners, supporting data-driven and customer-centered decisions.
Communicate clearly and confidently across engineering, product, and executive audiences.
Ensure alignment across teams and surface key decisions, blockers, and progress updates.
Identify and implement tools, workflows, or process improvements that increase delivery speed and transparency.
What you will bring:
5+ years of TPM experience, including ownership of complex, multi-team initiatives within a tech/ecommerce company. Shipping experience is beneficial.
Strong understanding of software delivery, technical dependencies, and risk management.
Working knowledge of technical architecture and PDLCs; able to follow and contribute to engineering conversations.
Experience driving execution across distributed teams and multiple stakeholders. Trusted cross-functional partner who can influence without authority by keeping teams aligned, informed, and unblocked.
Strong communicator and facilitator; comfortable navigating ambiguity and influencing decisions.
Familiarity with technical architecture, system design, and tradeoff conversations.
Proficiency with program tracking and planning tools like JIRA, Airtable, or Confluence.
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