At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
eBay’s Consumer-to-Consumer (C2C) team builds a free, smart, safe, and fun selling experience. It will be delivered through a world-class value proposition. We are looking for a Senior Strategy & Biz Ops Manager for C2C. This role leads a high-performing initiative and supports the strategy and execution of the next-generation selling experience.
Reporting to the Sr Director Global C2C, this key initiative role will manage governance and organization for global consumer-to-consumer selling at eBay. It will ensure clear cadences, high-quality executive reporting, flawless communications, and disciplined quarterly and annual planning across global and local teams.
What makes this opportunity outstanding is the chance to lead the reinvention of ecommerce for enthusiasts. You will work closely with passionate problem solvers, innovators, and dreamers to build economic opportunities for everyone.
What you will accomplish...
- Lead high-priority, end-to-end central initiatives for Global C2C, from problem definition through to clear, evidence-based recommendations.
- Establish C2C Initiative governance build - planning and decision forums to improve transparency, accountability, and execution speed.
- Drive operational / strategic cadences, including content preparation for Weekly Business Review, Monthly Business Review, MOSH, Board of Director updates, and Earnings Call.
- Develop structured analyses, financial models, and commercial insights to support leadership decision-making and strategic direction.
- Enable alignment across global collaborators, serving as a central point of coordination to support the consistent delivery of initiatives.
- Drive key internal communications for the initiative - ensuring clarity and consistency in message.
- Build strong working relationships across Product, Global Markets, analytics, and other partners to drive effective execution and shared outcomes.
- Optimize planning processes: refine annual/quarterly mechanics, improve intake and prioritization templates, and strengthen governance cadence.
- Plan and coordinate key events for C2C, including orchestrating the C2C Quarterly All Hands, planning offsites, and ad hoc leadership events.
What you will bring...
- 7+ years of experience in program leadership within consumer technology or e-commerce.
- Proven experience running business operations cadences and executive-ready communications.
- Strong program management skills across complex, cross-functional initiatives.
- Analytical proficiency with benchmark frameworks, dashboards, and insight-to-action workflows.
- Excellent collaborator management across Product, Analytics, Finance, Marketing, and Regional teams.
- Comfortable operating in global/local models with crisp, concise executive communication.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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