Sr Salesforce Admin

Ready to join the future of work? 

Become part of a remote and hybrid first*, global company spanning across the Americas, Europe, and Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide, embracing YOUR unique approach to work. 🌎 

Our vision of the future of work is “Work In Any Way” which offers flexibility for where you work, it empowers you to define your ideal work environment, unbound by the traditional notions of what work should look like. Most importantly, it puts people first! 🤩 

(*some of our roles are completely remote while some roles may require a remote first- hybrid workstyle, where you may be required to be in office once or twice a week – we are happy to clear this up on our initial call with you 😊) 
How you will make a difference:  

• Salesforce Administration: Manage advanced administration functions, including complex user profiles, roles, and permission sets, while supporting ongoing user requests and troubleshooting.
• CPQ Implementation and Management: Oversee the setup, configuration, and maintenance of Salesforce CPQ to support pricing, quoting, and revenue operations. Ensure CPQ functionality aligns with business requirements and optimize efficiency.
• Project Management: Lead Salesforce-related projects from inception to completion, including requirements gathering, project planning, timeline management, resource coordination and documentation.
• Agile/Scrum Leadership: Serve as the Scrum Master for Salesforce projects, facilitating Agile ceremonies, removing blockers, and ensuring timely delivery of project deliverables.
• Data Governance and Integrity: Establish and maintain data hygiene best practices. Oversee data audits, implement data cleansing processes, and integrate data enrichment tools as needed.
• Cross-Functional Collaboration: Work closely with sales, finance, and operations teams to align Salesforce initiatives with business goals, streamline processes, and enhance user experience.
• User Training and Documentation: Develop and deliver training materials, document processes, and provide support to end users. Foster user adoption of new features, including Salesforce CPQ and any additional custom functionality.
• Continuous Improvement: Stay current with Salesforce releases, emerging CPQ tools, and best practices. Identify opportunities for process improvement and system enhancements.

What will make you stand out:   

• Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience).
• 5+ years of experience as a Salesforce Administrator with proven success in a large user environment.
• Salesforce Administrator and CPQ Specialist Certifications required (Advanced Admin or Platform App Builder a plus).
• Strong knowledge of Salesforce CPQ, including configuration, pricing, and quoting best practices.
• Demonstrated project management experience, ideally with Agile/Scrum certification (CSM, PMI-ACP, or equivalent).
• Proficiency in Salesforce Lightning, automation tools (Flow, Process Builder), and reporting.
• Excellent interpersonal skills, with experience leading cross-functional teams and managing multiple stakeholders.
• Strong analytical skills with a focus on data quality and process improvement.
• Exceptional communication skills, with a track record of training end users and creating documentation.
• Experience with third-party integrations and AppExchange tools for CPQ and data enrichment.
• Familiarity with additional Salesforce clouds (Sales, Service, Revenue) is a plus.
• Prior experience in a fast-paced, growth-oriented organization.